Redesigning Craigslist With Focus On Usability


Craigslist1 is obviously one of the most popular websites in the world, and each month it serves millions of users who post and view classified ads on the website. At the time this article was written, Craigslist was ranked as the 28th most-visited English-language website in the world by Alexa2. Despite the fact that Craigslist receives such a huge amount of traffic each month, it is also criticized for its design, which seems to be at least 10 years out-of-date.

This very basic design has also become a huge part of Craigslist’s branding, and it helps make the website memorable and instantly recognizable. As a result, the company has benefited in some ways from a design that many people consider to be very subpar. Over the years, as various design trends have come and gone, Craigslist has bucked the trends and stubbornly maintained it’s bare-boned approach.

However, despite the fact that Craigslist has been able to benefit in some ways from its ultra-basic design, there are plenty of reasons to consider making some changes. A simple approach to design and layout that cuts excess and eliminates anything that is less than critical is typically assumed to improve usability.

With Craigslist, however, this is not the case, because the website could benefit from usability improvements in several areas. In the design world, minimalism that conveys a simply beauty is regarded as a very difficult thing to achieve. Minimalist websites can be both attractive and easy to use. However, Craigslist’s design is hardly considered beautiful, even by those who appreciate websites that consist primarily of text.

Craigslist Homepage3

In this article, we’ll take a detailed look at the design, layout and usability of Craigslist and point out some areas where we feel change and improvement are possible. This is only one opinion of what could be done to improve the site. Our goal is to demonstrate the process of evaluating a website in certain areas and determining specific improvements that can be made. Hopefully this will help other designers who are attempting to evaluate websites of their own or of clients.

Additionally, we hope to start a discussion among Smashing Magazine readers in the comments below about the points raised in this article. The best way to improve the usability and design of any website is to listen to those who are using the website, so we hope that you Craigslist users out there will share your opinions here.

The Goals

Before starting any type of evaluation, it’s important to clarify what exactly we hope to accomplish. In this case, our purpose is two-fold. First, we want to improve the usability of Craigslist by making some minor changes that will result in a more positive overall user experience. Secondly, we want to create a design and layout that is more up-to-date and pleasant to look at.

One major consideration that cannot be ignored is the brand recognition that Craigslist has developed over the years. The company obviously values its website’s consistent look, which hasn’t been updated (at least not heavily at once) throughout the years, and it keeps this approach for a reason. A website as large and popular as Craigslist could easily go in any direction it wanted with a new design. But given the company’s stance on its design and the recognition already in place, it’s clear that drastic changes are not realistic.

As a result, our goal is to suggest improvements for the usability and design of the website while maintaining a simple, basic approach. Even though this is strictly a hypothetical scenario, it would serve little purpose to suggest changes that could never be implemented in reality. Although the end result bears some significant differences to the current website, it still maintains a very simple approach that puts priority on content rather than design.

What’s Wrong With Craigslist?

Before we suggest any changes that need to be made, let’s look at some of the weaknesses of the current website.

1. The Design is Bland and Outdated

As mentioned earlier, and as any Craigslist visitor already knows, the design of the website lacks visual appeal.

2. Logging In, Signing Up, and Managing an Account is More Difficult than Necessary

Craigslist has achieved its success due to the huge community of users it has managed to build. According to its fact sheet4, each month over 30 million new classifieds are posted to the website, and over 12 billion pages are viewed. With this kind of activity level, it’s clear that making the process of creating an account, logging in and managing the account should be as straightforward as possible. However, the current website could be improved in these areas. Unnecessary clicks are needed to do anything with an account, and options on the account page are very limited.

Login Page5

3. Screen Space Is Not Prioritized

One issue with the current design of the Craigslist home page, as well as sub-pages, is the use of screen space. Valuable screen space could be used more effectively in some areas to improve the usability of the website.

4. Navigation

Craigslist is really a network of smaller websites held on sub-domains of Each sub-domain, representing an actual location, has its own board of classifieds. Currently, over 550 cities in 50 different countries are represented. With any website of this size and this amount of content, challenges with the navigation will always exist. Some aspects of navigation are rather effective on Craigslist, but others leave room for improvement.

For starters, there is no navigation menu that appears consistently throughout the website. Some pages use a left sidebar, some don’t. Some pages are easily accessible from most areas of the website, but not all. On many of the secondary pages, huge amounts of screen space are left completely empty with very few navigational options. This forces users to hit the “Back” button in their browser to go to another section of the website, something that could be improved by adding more navigational choices on these pages.

Listing Page6

What’s Right With Craigslist?

Of course, a number of things are also good about the existing website, and it’s only appropriate to look at them as well.

1. Recognizable

Given the amount of traffic worldwide that the website receives, and an appearance that stands out from other major websites, Craigslist is one of the most recognizable websites in the world. When people want to post classifieds online, Craigslist is usually their number one choice.

2. Clarity of Vision and Purpose

Part of the beauty of Craigslist is that it exists to provide local classifieds and forums, and that’s basically it. There aren’t a lot of extras and options, and there are no ads on the website. Craigslist exists to help people find what they are looking for, and to help people find other people who want what they have, and it does this better than anyone else. The people running Craigslist have not been distracted by other monetization opportunities or other things they could be doing with the website, and they deserve to be commended for sticking to their purpose.

3. Relatively Easy Posting Process

For a website that relies on classifieds being posted by individuals, Craigslist makes the process fairly straightforward and simple. On community pages, there is a clearly marked link for posting classifieds, and users are led through a simple and efficient process once they are logged in. The only drawback here is that you have to navigate from the website’s home page to a local community page before seeing the link to post a classified.

4. Pages Load Quickly

Visitor to the website will appreciate the speed with which pages load. This is especially nice as you’re browsing classified listings and visiting a number of different pages on the website.

Challenges Of Redesign

Before we get into the specifics of our suggestions for change, let’s take a look at some of the challenges of redesigning a website like Craigslist’s.

1. Organization

There’s so much content on Craigslist, with hundreds of different local communities and lots of different categories of classifieds. Any website with this amount of content will face a challenge of organization in terms of structure and navigation.


Of course, the goal is to make it easy to move through the website and find what you want, making it necessary to include plenty of navigational options while minimizing clutter.

2. Improving the Website Without Detracting from the Brand

There are a number of different ways to improve the design of Craigslist and reorganize the presentation of data, but improving the design without straying too far from the current basic approach that has contributed so much to the success of the website is a major challenge. Creating a more attractive design and improving usability are both very achievable, but doing so while maintaining the essence of the company and website is not so easy. Because Craigslist’s identity is so closely connected to the website in its current state, severe changes to the aesthetics of the website could have a major negative impact on the company’s success.

3. Improving Usability with Only Minor Changes

Because so many people throughout the world have used Craigslist to post classifieds, and because so many of them are repeat users, any changes to the process of using the website should be thoroughly considered before being implemented. Even if a website lacks in some area of usability, making “improvements” can negatively impact users who have become accustomed to doing things a certain way.

Regular users know how the website works, and the process is usually easy for them, even if it isn’t so simple for new users. Because Craigslist is so firmly established and the community of users is so large that usability improvements that would confuse regular visitors and make it more difficult for them to use the website should be avoided at all costs.

A Preview of the Suggested Design

In the rest of the article, we’ll look at details of the suggested changes and why they’re being made, but here is a wireframe that would serve as the starting point of the proposed design. The wireframe only includes the top of the page and is in shades of gray. The proposed color scheme will be discussed later, but for now we have a layout to work with. The columns shown here have only a few items listed, but they would be extended further down the page. (Click the image for a full-sized view.)


The following image is the proposed header for secondary pages. It is essentially the same as the header on the home page (making it consistent), but it includes breadcrumb navigation.

Secondary Page Header9

Additionally, the header area includes slight changes when the visitor is logged in, and an account management area is added to the sidebar.

Secondary Page - Logged In10

Evaluation of the Design

Now that we’ve defined the context of the website as well as the strengths and weaknesses of the current design, let’s jump into the specifics. We’ll start with the design and then move into usability issues.

1. Color

The current design of Craigslist uses very little color. In fact, aside from the default colors for links and text there is virtually no color at all. The page has a very light gray background, and slightly darker gray boxes are used to make certain pieces of text stand out. The website contains many links in the browser default color of blue. That blue is really one of the distinguishing marks of the website as a result of the sheer number of links and lack of any other color. Visited links are displayed in purple; and when hovered over, links are shown in purple with an underline.

In attempting to improve the design, some modification to the color scheme is justified. However, to keep the identity of the website intact, we won’t add too much color or too great a variety of colors. Instead, we’ll go with a monochromatic color scheme consisting of a few shades of blue. This will give the website a more appealing look, without too dramatic a change. Some grays can be mixed in as well to add some diversity and keep some of the current look.

COLOURlovers has a few monochromatic blue palettes that seem appropriate, including Cold Day11:

Cold Day

The boxes that contain links on the home page and the community home pages can be done away with. They are one of the factors that contribute to the website’s out-of-date look, and they don’t really make text any easier to read.


2. Width

Although the width of the home page is not fixed, the table-based layout displays at about 760 pixels in the default font size. Community front pages, such as, display at about 860 pixels. While it’s possible that the home page is kept to approximately 760 pixels to accommodate a greater number of visitors without horizontal scrolling, this is unlikely a major consideration because most visitors would be on the local community pages.

If keeping the width down to accommodate visitors with smaller screens was a major concern, the local community pages would have to be kept to a similar width, too. Because that is not the case, and because the average screen resolution is bigger, it’s safe to say that the home page could be made wider. With a wider page width, more white space could be added between columns, making the page easier on the eyes. The proposed design uses a fixed width of 960 pixels.

3. Typography

Craigslist makes very little use of special fonts. In the style sheet, “serif” and “sans-serif” are specified for the font family. Some typographical changes could subtly improve the overall look of the website, particularly the home page and the community home pages, where so many links are listed. Bold text is used for headers and sub-headers (although h1 to h6 tags are not used), but a font change here could also help.

A serif sans-serif font, like Arial, would be appropriate for the body text, with a sans-serif serif font, like Georgia, used for headers and sub-headers. Headers on the home page such as “United States”, “Europe” and “Canada” could be placed in h2 tags. Community home pages, such as the Los Angeles page13 shown below, could have the location name in an h2 tag, with items such as “community,” “housing” and “jobs” in h3 tags. Both h2 and h3 headers could be styled to be displayed in Georgia font.

Additionally, on the current home page and the community home pages, no capital letters are used; everything is lowercase. Capitalizing appropriate letters would look more professional and might help break up the large amount of text.

Community home page14

fonts and typography

4. Branding

Obviously, no logo is used on Craigslist; only plain text is used for the website name. While a fancy logo is not necessary, a change in font could add some visual appeal to the website without causing a major change. Websites like TechCrunch15 and Ning16 have also passed on logos, but they instead have a nice branded look with a font that’s not so standard.

A simple change here would be to use an image of the word “Craigslist” in a slightly different font. (Using a text replacement tool such as sIFR17 is another option.) We don’t want to stray too far from the standard sans-serif font being used on the current website. Goudy Bookletter 191118 is a nice font that would allow the branding to stay very simple.

Craigslist Title

5. Icons

The community home pages, containing links to various categories of classifieds, with all of those links in the content area, can be difficult to look at. To add some visual appeal and make it a little easier for visitors to find what they want, small icons could be placed next to category titles, such as “community,” “housing,” “jobs,” “personals,” etc. Icons would not change the appearance of the page as drastically as pictures or other visual elements would, but they would make the page look better.

Certainly, other design options could be explored, but these are four particular areas that could be improved without taking away from the character of the website. Now, let’s move on to the structure of the layout.


Like design elements, the layout of the pages has an impact on both the appearance and usability of the website.

1. Tables

For starters, Craigslist’s layout is table-based. You wouldn’t expect any Web design blog to write about potential improvements to a website without mentioning the tables. The current layout could certainly be achieved without relying on tables: a CSS grid-based system is the logical alternative.

2. Header

The current website doesn’t have much of a header. In many ways, it’s good for the content to begin as high as possible on the page; but a small functional header could be used that would push the content only slightly lower down the page. The header in our redesign serves a few purposes:

  • The title/branding area is slightly bigger and features a font that adds a little more variety.
  • The header can introduce some color to the website.
  • The header appears on every page of the website and so could contain a consistent navigation menu that visitors could easily find.

The header would still be basic in design and not add anything flashy to the website, but it would improve things by adding some consistency, color and navigation.


3. Sidebar

There is a left sidebar on both the home page and the community home pages. Some links are present on both sidebars, but some appear on only one or the other, which can be a little confusing. As a result, the effectiveness of the sidebar suffers a little bit. Additionally, the links in the sidebar on the home page have no organization. There are 15 links, but they don’t seem to be in any kind of order. We’ll relocate all 15 links to the header in our redesign and organize them by putting them into three groups of five.

Sidebar links

In our redesign, we’ll take the sidebar off the home page and increase the amount of white space between columns in the main content area. Because there are so many columns, increasing the white space will make it easier to read the content. The sidebar on the community home pages can be improved by cleaning it up and allowing for more usability features when users are logged in (more on that in a minute).

Craigslist currently has no footer. The home page has a copyright notice, but community home pages have nothing at all. With a website of this size, navigation and usability could be improved by including a footer with links to the most important pages. The footer should exist throughout the website, whether you’re on the home page, a community home page, a listing of classifieds or a log-in page.


For a website like Craigslist’s, which relies so much on user interaction, usability concerns are far more important than the design or layout. For the most part, Craigslist does a pretty good job of making it easy to post classifieds, so huge changes aren’t needed, but some tweaks here and there could make a big difference.

1. Log-In Form on the Home Page

Currently there is a link on the home page for users to log in. This link takes them to a separate page with nothing on it except the typical log-in options. Once they log in, users are taken to a page that lists the classifieds that they have recently posted. The process could be made smoother by simply adding a log-in form to the home page, thus eliminating the need to click to a separate page. In our redesign, we’ve included a log-in form between the header and the main content, where it can be easily seen and accessed.

Login link


Next to the form, we’ve added a link for users who have forgotten their password and a link to create a new account. Currently, there is no link to create a new account on any of page except the log-in page. This requires at least an extra click by users who want to create an account; more significantly, it assumes they know to go to the log-in page to create a new account.

3. Consistent Navigation

Using Craigslist to post classifieds, you may notice that logging in and out leaves you on pages that don’t offer many options.

Login Page

This does help minimize unnecessary distractions, but if you want to leave the page, you may have to use the “Back” button on your browser or click to the home page. Earlier, we established that we wanted a consistent header throughout the website. Some pages would still be very basic, as they are now, but would have a feel that is more consistent with the rest of the website; and some of the basic navigation options would be present on all pages.

Did you forget your Craigslist password? As with most websites, there is an option to have your password emailed to you; but once the email is sent, you arrive on a page that has zero navigation options.

Forgot password

Your only choices are to leave the website altogether or hit the “Back” button on your browser. In fact, you would have to hit “Back” twice to reach the log-in page and three times to get to whatever page you were on before that. Most users would probably go check their email immediately, and the email does contain a link to the appropriate page, but for users who don’t want to check their email right away, this is poor usability. By putting these features on pages that have some sort of consistent navigation, the user at least has a few options.

4. Account Management

Managing your account and viewing a list of your posted classifieds is currently done only on a separate page. Once you’re logged in, this page is accessible from the sidebar. Since we’ll be moving some of the items from the sidebar to the navigation in the header, space will be freed up in the sidebar that can be used to improve usability for users who are logged in. The image below shows what would be available from the sidebar.

Users who are logged in would see a list of their recent classifieds, with the date of each post, its status, and a link to the actual page listing. All of this is currently accessible from the “My Account” page, but adding it to the sidebar would allow users to access this info just a bit more easily. The “View All” link would then take you to the “My Account” page, where everything would be listed.

Your Account

Below this account management section, the sidebar would include the search box and event calendar, which are also currently located in the sidebar. If visitors are not logged in, everything would slide up to take the place of the “My Account” section.


While these changes would not lead to a design that wows visitors, they would help make the website more visually appealing overall and, most importantly, more usable. The goal was to create a simple design that keeps the essence of Craigslist while addressing some of its weaknesses. This is just one user’s opinion on the matter, so please share your thoughts in the comments.



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Steven Snell is a Web designer and blogger. In addition to maintaining his own blog and writing for a number of other top design blogs, he also manages an online shop that offers premium graphic design resources.

  1. 1

    Personally, I have no problem with CraigsList (CL) as it is, but your proposed design approach is properly methodical about retaining the features that make CL so powerful, without loosing the feel. Good stuff that’ll probably go unnoticed by CL.

    If I did request a change, I’d like CL to allow me to “lightly” skin my CL with colors/typefaces and maybe even some subtle graphic elements. To keep it from getting wonky, CL could provide the 4-8 skin variations, so they maintain the basic design, but allow me to choose something more to my liking.

  2. 152


    March 13, 2009 6:21 am

    It’s a


    It’s funny that people claiming to be design professionals can’t tell the difference between a WIREFRAME and a COMP. Idiots.

  3. 303

    “It’s a


    It’s funny that people claiming to be design professionals can’t tell the difference between a WIREFRAME and a COMP. Idiots.”

    Thank you!! I can’t believe some of the comments here.

  4. 454

    This article lost credibility once it started talking about the login.
    Most cragislist users that I know NEVER log in. You don’t have to.

  5. 605

    I think we should just leave Craiglist alone, they’re original and the page itself is straight to the point, they’re getting a lot of traffics and people love the simplicity. Taking a different approach would be a big mistake! btw… the proposal redesign layout is horrible!

  6. 756

    I rather enjoy craigslist design and the original design, to me, is near perfect in terms of usability.

  7. 907
  8. 1058

    All this “designeye” linkage cracks me up. Their design doesn’t do anything for useability and looks uneven to me. (There aren’t any rows to speak of so borders float unevenly like little platforms.) Not to mention the dumping of all the localities at the bottom just looks like a jumble.

    Insulting a mockup wireframe as horrible design, rather than trying to offer constructive criticism, just goes to show how pretensious and immature a lot of you wannabe designers are. Just painting pretty colored flowers or crazy, edgy skulls to make things look “cool” doesn’t make you a designer. (Nor does giving Craigslist more white space and a cute little Austin symbol.)


    p.s. Just noticed Joseph Jaber’s comments within the hundered and fifty or so comments; he puts it out much more elegantly than I did.

  9. 1209

    The use of whitespace on this redesign is horrible imho.

  10. 1360

    I am a web developer/designer and I say this is a classic “expert” pretending to know it all. It is probably your opinion to modify the site here and there but that is your opinion. So what if the site is not visually pleasing, it works perfectly. When you Mr. Snell can design, build and deploy a web site that will attract 30 million ads every month come back and right articles then we will start paying attention to what you write. It would be like redesigning the pyramids of Egypt because they are not visualy pleasing…give me a break!!!

  11. 1511

    One in 10 comments mentioned some 3 years old Craigslist “redesign” (there, I mentioned it too). Don’t you people read the previous posts?

  12. 1662

    Craigslist look makes them unique. Overall, from type-design to colors and the rest – It is part of them.

  13. 1813

    I have never had any problems with craigslist until 7 days ago. Now, I am unable to access with my laptop or my home computer. I am not computer savy and have tried everything I know how to do. Can you help? Vickie

  14. 1964

    Part of CL’s astounding success is due to its simple UI. Yes, the layout is table based. So what?! If it ain’t broke don’t fix it. Long live craigslist!

  15. 2115

    A likely motivator to keep things simple is to keep the site accessable to people with simple and old computer and who are still on slow connections. Some may prefer a trendy looking site and scare off 10% of traffic while thinking that there are plenty. Others want every customer in because this can mean a deal to one of the posters.

    Also burning so many expensive designer and consultant hours on redesign and getting ready for another redesign is plain stupid. More businesses ought to act like craigslist.

  16. 2266

    Ya sorry SM…I have to agree with the masses and say you missed it on this one.

    I have to say I am one of those people that actually likes the Craigslist design (and yes, I am a professional designer).

  17. 2417

    Personally, I think their simplicity and bare bones approach is part of their branding, and most folks know exactly how to use them… and how to navigate. You can always make a site better, but I would migrate to any redesign in phases, and make sure my focus groups were comfortable with each phase… Just my 2 cents.

  18. 2568

    No, to everything that you suggest. CL works; I wish that more websites were so simple, instead of so distracting.

    Get a life: go figure out about how to solve global warming instead of wasting your time screwing around with something that doesn’t need fixing

  19. 2719

    The Craigslist seems prefectly okay and fine with me. Then what’s the need for rethinking ?

  20. 2870

    Murphy’s law: “Don’t try to repair something that is not broken.”

    I love craigslist for usability and the design I think should stay the way it is. It’s craigslist!

  21. 3021

    Richard Spencer Davies

    March 16, 2009 2:11 am

    TheBigNoob focused on usability and design, the redesign here just looks drab!

  22. 3172

    Sorry but your redesign is not better than the current one. Craigslist is great because its old-school. If it ever made a “new” design, I think it would never be as good as the current one. It is simple and usable, that is by people like it. No one is threatened by it, that is why the old and young use craigslist. Craiglist FTW!

  23. 3323

    I actually follow a site going through a lot of the same issues. is a site for running enthusiasts and is massively popular, yet has a terrible and outdated design. I think this is part of the appeal though. While I agree with a lot of your points, I think you are ignoring the business side. By redesigning the site, you risk alienating a lot more people than you stand to gain. It may make sense from a design and functionality aspect, but from a business sense it would be insane.

  24. 3474

    I’m concerned at how many of the comments here seem to be positive about this “re-design”. Has our industry really declined that much? It’s hard to take anything I read on Smashing Mag seriously now.

  25. 3625

    Less is more, and the lowercase is part of Craigslist’s branding. Calling it “unprofessional” is mighty presumptuous.

    File this one away under “If it’s not broke, don’t fix it.”

  26. 3776

    Did you guys ever see the Spanish version of Craigslist??! Type ” Clasilistados ” in google and see it for yourself…


  27. 3927

    redesign: FAIL

  28. 4078


  29. 4229

    Isaac Weinhausen

    March 20, 2009 8:34 am

    What’s Wrong With Craigslist?: 1. The Design is Bland and Outdated

    Haha, and this is a problem? Seriously, why is this an issue? Please backup this claim, rationally. Newspaper classifieds have been ugly forever, and they have been very usable.

    Good design does not equate to beautiful aesthetic style. Style is merely a tool — not every tool is necessary for the job.

  30. 4380

    What is important to craigslist imagine is the simplicity and the redesign kept that as it’s focus. Having lacking design is in fact, and very ironically, the design of craigslist. I think Smashing hit the nail on the head – it’s just right. I personally think the bignoob design is still very confused and unorganized.

  31. 4531

    I think a lot of peeps are missing the point. YOU CAN’T CHANGE THE BRAND DRAMATICALLY. That was the whole point of this re-design article. All it needs is a few typographical and spacing choices – as has been suggested – and a slight re-grouping of content.

    I think this approach is right because it is on brand, doesn’t deviate too much from the original brand, and just cleans things up a touch. That said, I would maybe have gone with a shade of “link-blue” and make any “blue” a hue of link-blue for colors used say in a header.

    Now looking at the big noob’s re-design, as nice as it is, it doesn’t feel or look like Craigslist. It’s off brand. It no longer feels comfortable. It needs to maintain it’s link blue, lists of links and default sans serif. Spacing, line-heights and a little bit of blue.

  32. 4682

    Good try, ain’t gonna happen. :) Just use the “SEARCH” feature. IT WORKS!

  33. 4833

    I agree that a redesign is in order and the author of this article is completely on the right track, but the proposed redesign is just really ugly.

    This is where it’s at:

  34. 4984

    Siouxie Boshoff

    April 21, 2009 2:48 pm

    CraigsList is brilliant enough to keep millions coming back, and from a designer’s eye, it needs a lot of help – but the bottom line is IT WORKS and people use it. The suggested redesign is brilliant in that it vastly improves the usability, but keeps it simple and maintains the existing identity. Sometimes looks are not everything.

  35. 5135

    now, this is the perfect time for someone who created a site that searches all of craigslist to pretend they didn’t create it and let everyone know of the “cool” site they found – try it:

  36. 5286

    So then you want the Craigs List to be like .. censored .. like paid ad directed Google.. like other people decide what you get to see,,, what they think you should see.. real information died when the search engines followed the money.. Do No Evil my Arse..

  37. 5437

    This guy is a BIG WOOP
    First of all I did not like the design that link had rather I hated it when considered in comparison to the suggestions in this post.

    Plus I got really bugged by repeated links to this Big Woop website !!
    I hope it was not the same person posting it over and over again… damn attention seekers !!

    I found this post to be very useful I would rather use the new design in comparison to the one already in use but I am an IT guy so it really does not matters. Mostly people are going to be happy to stick with the existing design and frankly speaking they wont even give a damn about usability.. cause they are already used to having it that way.

    Well these suggestions are going to be very useful for new websites so that there users get used to good usability :)

    Aditya Raj
    Web Developer / IT Consultant

  38. 5588

    the points mentioned in this article are exactly what the craigslist user does not wannt. no clutter easy to use fast quick service. kind of like a penny saver, without all the colorful bullshit. why do you think craigslist is top? there must be something that distinguishes craigslist from all the millions of crappy classifieds websites. those exact differences is what keeps craigstlist at top.

    by the way Myspace and craigslist are one of the top websites in the world, they both use tables. there is nothing wrong with tables?

  39. 5739

    CraigsToolbox has images and maps and it just works right inside Craigslist.

  40. 5890

    I don’t know- just leave CL alone- it works awesomely.. and that new design… ugh.. no… no no no.

    There are always exceptions to the rule: CL IS the exception.

  41. 6041


    April 22, 2011 2:35 pm

    one other thing you forgot to mention. not all postings on craigslists are legit. and often times, there’s no way to tell.

    secondly, users who post have the option of cloaking their e-mail or not. I never understood personally. if you’re a legitimate company looking for potential employees, why the hell do you need to hide your e-mail address?

    plus, it makes it almost impossible to trace where correspondence is going is contact details are sketchy (and often are).

  42. 6192

    Craigslist should make ONE search option for the ENTIRE website. The unofficial site – they had this option; but Craigslist scared them away – a shame since they got it right and made the use of easy – I bought 4 cars this way, from my home in europe! Don’t they know internet is world wide…

  43. 6343

    PLEASE do something about the ease of FLAGGING !!!!
    Someone selling the same thing as me will now FLAG ANYTHING I Try to do.
    It becomes a tremendous waste of time, as this person tries to keep me out of CL.
    He is succeeding. Not fair. Please do something to make this stop.



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