Author:

Christian Holst is co-founder of Baymard Institute where he writes bi-weekly articles on web usability and e-commerce optimization. He's also the author of the E-Commerce Checkout Usability and M-Commerce Usability research reports.

Website: Baymard Institute

Twitter: Follow the author on Twitter

Google Profile: https://plus.google.com/100812534079229327257

Mobile UX ResearchExploring Ten Fundamental Aspects Of M-Commerce Usability

Everyone is talking about mobile. Some e-commerce websites are venturing into it. Mobile commerce (also known as “m-commerce”) has immense potential, exhibiting a 86% growth rate and hitting $25 billion in 2012 (set to reach $86 billion by 2016, according to eMarketer). It’s also a whole new platform, with new interaction ...

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UX Design Q&AAccount Creation, Standalone Mobile Websites, And Dealing With Non-UX Designers

Editor’s note: Welcome to Smashing Magazine UX Design Q&A. It works like this: you send in questions you have about UX Design, and each month we’ll pick a handful of questions asked by our readers about best practices in designing smart and usable experiences. They will be answered by Christian Holst, ...

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UX Design Q&AAdaptive Vs. Responsive Layouts And Optimal Form Field Labels

Welcome to a new column in the UX Design section on Smashing Magazine! Each month we’ll pick a handful of popular questions asked by our readers around good practices in designing smart and usable experiences. They will be answered by Christian Holst, a regular author here on Smashing and founder ...

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UX StudyThe State Of E-Commerce Checkout Design 2012

A year ago we published an article on 11 fundamental guidelines for e-commerce checkout design here at Smashing Magazine. The guidelines presented were based on the 63 findings of a larger E-Commerce Checkout Usability research study we conducted in 2011 focusing strictly on the checkout user experience, from “cart” to ...

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Form-Field Validation: The Errors-Only Approach

Error pages for form-field validation are dreadful. You’ve just filled out 20 form fields, yet you get the same bloated page thrown back in your face because a single field failed to validate. I clearly recall the often loud sighs of despair during our last usability study each time a ...

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Redesigning The Country Selector

The country selector. It’s there when you create an account for a new Web service, check out of an e-commerce store or sign up for a conference. The normal design? A drop-down list with all of the available countries. However, when conducting a large session of user testing on check-out ...

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