Author:

Jeremy was born with six toes on each foot. The extra toes were removed before he was a year old, robbing him of any super-powers and ending his crime-fighting career before it even began. Unable to battle the forces of evil, he instead works as the Director of Web Development for the Providence, Rhode Island based Envision Technology Advisors and teaches website design at the University of Rhode Island. His portfolio and blog, at Pumpkin-King.com, is where he writes about all things Web design.

Website: Pumpkin-King

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RWD & Device Detection?Building A Better Responsive Website

Earlier this year, I was in the beginning stages of a redesign for our company’s website. We had already been planning to use a straightforward responsive approach to Web design, which is our preferred solution for multi-device support. After hearing some frank discussions at An Event Apart conference in Boston about ...

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Happily Ever AfterHow To Build Long-Term Client Relationships

Everyone loves a happy ending: the hero slays the dragon, true love conquers all, the Death Star is destroyed, the new website is launched and both client and users alike are thrilled. While this last example may not have the Hollywood ending that the first few examples do, for those ...

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Business Side of DesignKeys To Better Communication With Clients

Poor communication is a surefire way to damage any project or relationship, but when I dug deeper into this particular case, I realized that lack of communication was not the issue; the company provided regular updates on projects and milestones and so on. Rather, it was the words they used when giving those updates ...

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A Fun Approach To Creating More Successful Websites

As Web designers and developers, each project we work with has a unique set of goals and requirements. But one goal we have for all of our projects is that we want them to make an impression on people — we want the websites that we create to be memorable. A ...

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How To Deliver Exceptional Client Service

We often hear companies, including Web agencies, boast about how they provide exceptional client service. But how do they define exceptional? Consider this scenario. You are hired to design and develop a new website for a retail client. The client loves the design, and the pages you develop use the ...

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Assuming Leadership In Your Design Agency

There comes a point in the career of many Web designers where the logical progression in that career is to take on a leadership position. A logical step or not, when a designer “assumes” this type of a position, there is often another “assumption” happening at the same  —  that ...

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Giving Users Some Credit

Websites are designed to be used by people of varying backgrounds, educations and technical levels. One of the challenges we face when designing for the Web is finding a way to create sites and applications that can be accessed by a widely disparate audience while avoiding the pitfall of sacrificing ...

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