Author:

Paul Boag has been working with the web since 1994. He is now co-founder of the web design agency Headscape, where he works closely with clients to establish their web strategy. Paul is a prolific writer having written the Website Owners Manual, Building Websites for Return on Investment, Client Centric Web Design, Digital Adaptation and numerous articles for publications such as .net magazine, Smashing Magazine and the Web Designers Depot. Paul also speaks extensively on various aspects of web design both at conferences across the world and on his award winning Web design podcast boagworld.

Twitter: Follow Paul Boag on Twitter

Google Profile: https://plus.google.com/104773474799178830141/posts

How To Become A Web Design Expert

Have you ever wanted to take a client by the collar, shake them around vigorously and demand that they take you seriously because you are the expert? If so, you are not alone. Whether you consider yourself an expert and want recognition or are looking to one day become one, you need to step back and ask why being perceived in that way is important.

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Many of us desire to be seen as experts because we would like our opinions to be taken seriously. Others want to be respected and valued, partly to satisfy our own ego, but largely due to a belief that we know best and that things should be done our way.

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How To Build A Better Web Application For Your Business

Are you fed up with hearing about yet another Silicon Valley Web application built with fairy dust and funded by magic pixies? If so, this post is for you. Most of us will never get to work on a Web application that is funded by venture capital and for which the business aims are a secondary consideration.

For us, developing a Web application is about meeting a particular business need as part of our job working with some large organization. Whether as an in-house developer or as part of an agency, we work under strict business constraints and with limited budget and time. Personally, I thrive on this. But it is challenging, so finding the right approach is crucial.

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Utilizing The Power Of Recycling In Web Design

Truth be told, I am a philistine. When people talk about recycling, I don’t think of saving the planet. In my earlier post, “Lessons Learned: Productivity Tips For Running A Web Design Business,” I wrote about how we can reuse and recycle what we do in the Web industry to save time and money.

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Now let’s explore the subject further. We will look at how we can recycle existing work (done by ourselves or others) in order to be more efficient. By doing so, we can finish projects more quickly and generate a better profit margin. The great thing about recycling is that we can all do it, whether we are a developer, designer or website owner. Let’s begin our journey with the masters of recycling: developers.

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Defending The Generalists In The Web Design Industry

In recent years there has been a move away from generalist Web designers to specialists such as content strategists, user experience architects and front-end coders. Where once there was a single job, there are now many, with ever-narrower spheres of responsibility.


Not everybody agrees with Paul Boag. Anita Hart is convinced that well-rounded individuals have a depth in at least 1 area of expertise. Do you agree?

While my peers are becoming more specialized, I have stoically refused to do so, remaining a generalist. If anything, my interests have broadened, encompassing subjects such as marketing, psychology and business strategy. This has drawn criticism from some who view generalists negatively, which is in line with some of what I am reading in the blogosphere.

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Lessons Learned: Productivity Tips For Running A Web Design Business

It didn't work out as you expected, did it? The freelance life was supposed to give you more time with the family and free you from that incompetent boss. You even thought you might be better off financially. Instead, you're working longer hours and under constant stress, worrying about various aspects of your business.

Things is one of many list apps that allow you to take your task list with you wherever you go, via the desktop, iPhone and iPad apps.

To relieve the pressure of entrepreneurial life and avoid burning out, freelancers and business owners need strategies. In this post, I'll share some tactics that have helped me be more in control of my business, my projects and life in general. I hope they help you, too.

Let's begin by putting some solid plans in place.

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How To Get Sign-Off For Your Designs

“How did you do that?” My colleague Leigh sounded impressed. He had been working with a problem client for weeks trying to get design approval. Then I came along and was able to get signed-off in a single conference call. “Can you teach me how you did that?” he asked. I mumbled something about years of experience, but the truth was I didn’t have a clue. It just seems I can find design approval easier than most.

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As I thought about it I realised there are actually quite a lot of things that have become second nature for me over the years. But I have learnt the hard way through many painful projects. Unfortunately because I started designing websites back in 1994 there was nobody around to teach me this stuff. I wish somebody could have just shown me how to avoid all of those endless revisions.

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Business Objectives vs. User Experience

Here’s a question for you: would you agree that creating a great user experience should be the primary aim of any Web designer? I know what your answer is… and youʼre wrong! Okay, I admit that not all of you would have answered yes, but most probably did.

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Somehow, the majority of Web designers have come to believe that creating a great user experience is an end in itself. I think we are deceiving ourselves and doing a disservice to our clients at the same time. The truth is that business objectives should trump users’ needs every time. Generating a return on investment is more important for a website than keeping users happy. Sounds horrendous, doesn’t it? Before you flame me in the comments, hear me out.

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