Author:

Rachel Andrew is a front and back-end web developer and Director of edgeofmyseat.com, a UK web development consultancy and the creators of the small content management system, Perch. She is the author of a number of web design and development books including CSS Anthology: 101 Essential Tips, Tricks and Hacks (3rd edition), published by SitePoint and also writes on her blog rachelandrew.co.uk. Rachel tries to encourage a common sense application of best practice and standards adoption in her own work and when writing about the web.

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A Guide To PHP Error Messages For Designers

PHP is widely available with inexpensive hosting plans, which makes it a popular choice for developers who write software for the Web. From big platforms, such as WordPress, down to small scripts, such as ones to display image galleries or to send forms to email, thousands of script and products ...

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Supporting Your Product: How To Provide Technical Support

Users will always need support. You could have a bulletproof product and the most excellent tutorials and documentation, and someone will find a way to break it or just not read the information staring them in the face. Later in this article, I’ll explain some ways to minimize support requests ...

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