Category: Business

Business tips, ideas and techniques for a professional and efficient workflow as well as round-ups, tutorials and articles that will help you improve your personal daily routine in the web design world.

Popular tags in this category: Freelance, Tutorials, Tools, CMS.

Campaigning With PersonalityHow To Raise Your Email Above Inbox Noise

If we look at email from a signal-to-noise perspective, then one-to-many emails are undeniably in the “noise” category; people are exceedingly good at ignoring them. Even Gmail and Hotmail are helping us ignore them by providing smart inboxes that sort incoming messages.

How To Rise Your Email Above Inbox Noise

Emails from our families, friends and coworkers, however, are “signals.” We go out of our way to read them. But those emails aren’t the only ones — on occasion, we’ll happily read messages from businesses or complete strangers. Why? Because these emails are interesting, engaging and, most importantly, full of personality.

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Mobile Is Not An Add-OnHow To Sell The Value Of Mobile To Clients

As Web designers and developers, we see the value in supporting mobile devices every day. We’re well-versed in tactics and techniques for adapting our work to mobile. Our challenge is to be equally well-versed in selling our clients on that value as being something in which they need to invest precious budget dollars.

How To Sell The Value Of Mobile To Clients

I’ve been describing what I call the “mobile imperative” for a few years now when talking to clients or advocating support for mobile devices in Web design projects. The mobile user experience is not an add-on. It’s now a major part of the Web as we know it, and our clients’ content and tools will appear on an increasing number of devices, screens and contexts.

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Do's And Don'tsHow To Use Email To Alienate Your Users

Spam! Monty Python may love it, but the rest of us are not so convinced. But what is spam? Are you spamming users without realizing it? And is there any place in the world for email marketing?

How To Use Email To Alienate Your Users

Most of us have a love/hate relationship with email. Its one of those necessary evils. Nowhere is our relationship with email more confused than when it comes to spam. For a start, spam is hard to define.

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If You Love Your Brand, Set It Free

The practice of branding is undergoing a deep transformation — a change brought about by our kaleidoscopic postmodern culture, the development of communication technology and rapid globalization.

If You Love Your Brand, Set It Free

In prior decades, brand managers aimed to establish their products and services primarily by way of consistency and repetition. A brand’s voice and message were to be the same, independent of marketing channel. The goal of the designer was to define identity systems that would ensure compliance and coherence in all of the brand’s manifestations, as codified in brand identity style guides.

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Freelancers, Stop Charging Hourly RatesHow To Guarantee Your Income With Agile Billing

For most creative professionals, this story is a familiar one: A client reaches out to you. They need a name, or a logo, or a website, or an app. Actually, they need it all together, and they need it all in a month — well, maybe a month and a half.

Freelancers, Stop Charging Hourly And Guarantee Your Income With Agile Billing

The initial meetings go well, and they get you a signed contract and a deposit ASAP. You’re ready to start, and your schedule is clear for the next six weeks. And then you get the call.

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Killing Contracts: An Interview With Andy Clarke

Do you remember those “10 Useful Legal Documents for Designers?” Well, it turns out that you, designers who read Smashing Magazine, liked one in particular: a plain-language, straightforward “Contract of Works for Web Design” which is based heavily on Andy Clarke’s “Contract Killer”. Since Mr. Wong published that template eight months ago, almost 1,500 designers have downloaded it on Docracy alone.

Killing Contracts: An Interview With Andy Clarke

Why is this legal template so popular? Does it really work better than other contracts? Can it help you close that job faster and protect you from getting stiffed? Could it become an industry standard, like grid systems and agile development?

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Designer-Client RelationshipGetting Engaged

You probably hear about it every week, if not every day: a spiteful or ragged relationship has ended badly. There are bitter arguments, custody battles, legal entanglements, lives and homes broken in the wake of moral incompatibility, poor choices, and a lack of sober discrimination.

Getting Engaged

It’s the predictable result of kids getting married too young or impassioned people who barely know each other rushing into marriage. The tale is often similar with designers and their clients after a rushed, ill-considered marriage.

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Backup Strategy“My Hard Drive Crashed…” (And What I Learned From It)

The most valuable part of a computer is also its most fragile: Data are the wealth of a digital lifestyle, a currency of which many notes are irreplaceable. At least, that’s how I felt staring at a “Confirm you want to wipe your hard disk” message, my finger poised over the mouse.

Backblaze's drop-down menu controls

During an emergency is a bad time to plan for one. It’s the feeling one might get jumping from a plane before checking one’s parachute. That’s one experience I’d rather avoid, but it happened. Not the skydiving part. My OS was dying, and I wasn’t prepared.

People who make websites face a triple threat: Live websites need backups; test environments need backups, especially when they double as backups for live websites. Subversion and Git provide safety nets in case of data loss. But there are also support files: Photoshop files, fonts, reusable jQuery snippets — not to mention music collections, an essential part of many creative processes.

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SEO Article RevisitedWhat The Heck Is SEO? A Rebuttal

This article is a collective reply of the active members of the SEO community to the article "The Inconvenient Truth About SEO" in which Paul Boag discusses the value of search engine optimization for website owners. Written and edited by Bill Slawski and Will Critchlow, this article explains what exactly "SEO" means today and discusses the common view many Web designers share about the work of SEO companies.—Ed.

Storm clouds gather

When I [Bill Slawski] saw a link to a Smashing Magazine article titled “The Inconvenient Truth About SEO” by Paul Boag a week ago, my fear was that the headline would lead to an article blaming SEO for global warming and other calamities.

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