Posts Tagged ‘Clients’

We are pleased to present below all posts tagged with ‘Clients’.

How To Spot A Sketchy Client (Plus A Contract Template)

Many things about our business make one glad to be creative; and there certainly are things that destroy the very soul and one's will to carry on. Client interaction can either lead to strong relationships that last a lifetime or make you feel low and worthless. We look at our designs as our own children, and why not? We create our work from our mind and very being. We have an emotional attachment to our work. But we also need to earn a living from that creativity, and there lies the door to our problems and aggravation.

The question arose on a blog about how to screen a client. Perhaps talking about it in terms of how to spot a sketchy client would be a bit much, but like any freelancer, I need to dump my anxieties on those who sign my paychecks. From corporate clients to the single-owner businesses, clients are our lifeblood… and they can be a cruel, cruel mistress. No wonder we drink.

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There’s No Such Thing As A Bad Client

Hardly a day goes by without hearing a client horror story from one designer or another. Whether I hear about it in person, by email, over the phone or on Twitter, one thing seems clear: designers seem to like complaining about their clients almost as much as they enjoy taking their money.

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Everyone has a client horror story. Plenty of websites and blog articles feature creative professionals venting their spleen. You can find some of these linked at the bottom of this article. I encourage you to read through them; some are really quite outrageous, but I hope your thoughts are tempered by what I’m about to say.

You may be interested in the following related posts:

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How To Successfully Educate Your Clients On Web Development

If you are running a design agency, your job is very likely to combine business development, graphic design, technology and user experience design: a basketful of very different fields. When dealing with clients, one faces the challenge of clearly and effectively communicating the goals and results of the work done in these areas. In this post, we'll provide you with some ideas on sharing information and knowledge with developers and clients — a couple of tips and tricks we've learned from our own experience.

Education of clients

As designers, our core purpose is to solve business challenges for our clients. No, I haven’t forgotten you Mac-loving, single-mouse-button-fanatic designers. A business solution includes an application platform, solid data design and a page design that makes the UI and website approachable and easy to use (for converting, transacting, clicking on a monkey's butt, etc.). Your daily challenge, then, is to deliver the project on time while satisfying the client's visual, business and aesthetic requirements.

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Dealing With Clients Who Refuse To Pay

As a designer, you will eventually have to face a couple of unfortunate truths in your career. Number one: just because you wear a bathrobe for most of your "business" hours does not actually make it business attire. Number two: at some point in your freelance career, you will encounter a client who does not respect the work you do. The most unfortunate part of this unfortunate truth is that it will all too often present itself in the form of a client who refuses to pay for your services once all of the work has been completed.

Financial in Freelance Contracts: Dos And Donts

However, you can put some safeguards in place to guarantee that if this kind of client disrespects you and a dispute arises, that you are not left without any leverage to help you resolve the situation. Because whether they admit it, some loathsome characters deal with freelancers merely because they believe these smaller independent businesses would have little recourse should they not hold up their end of the bargain. They think that once we have taken the time to complete the work and deliver it, that they have all the power to control the outcome of the business transaction. But now more than ever, this is not the case.

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Web Design Criticism: A How-To

Web design is a relatively young field. It's youthful, growing and made up of people from all kinds of backgrounds, many of whom lack formal design training. We have learned, and still are learning, as we go. I came into my first job as a Web designer for Boeing back in the mid-1990s, with no formal design training. I was lucky to get some training on the job, and I would guess that my experience there was similar to that of many who are reading this article.

Formal design reviews

I had the opportunity to work with some very talented and highly experienced designers who all had made the jump from other design fields to the Web. It was there, as part of that training, that I learned about critiquing, both giving and receiving, through regular design reviews.

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Is John The Client Dense or Are You Failing Him?

Meet John the client. John runs a reasonably large website. He is a marketer who considers himself smart, articulate and professional. That said, he doesn’t know much about Web design, and so he needs your help. John comes to you with a clear set of business objectives and asks for a quote. But what happens next leaves John confused, frustrated and extremely unhappy.

Teacher teaching maths

Before giving John his quote, you ask a little more about the project. After chatting for a few minutes, you ask him about his budget. A fair question, you think. After all, you could approach the project in so many ways. Without knowing the budget, knowing where to begin is impossible. In your mind, building a website is like building a house. Without knowing the budget, you can’t possibly know how many rooms the client can afford or what materials you should use to build.

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Group Interview: Expert Advice For Students and Young Web Designers

Our readers have requested that Smashing Magazine conduct an interview with industry leaders on issues that are relevant to students and those just starting off in their design career. With the help of our panel of 16 designers, we'll dispense advice that should help new designers get their career off to a promising start. We've asked a few different questions to each of the designers; you'll see all of their responses below.

laptop

For students who aspire to work in design, what would you recommend they study? David Leggett suggests: "Finding a good university-level design program that interests you will greatly increase your chance of finding awesome opportunities down the road, but it’s very beneficial to get experience before and outside of the education system. Find projects to help with, start your own, read up and apply as much as you can as you’re learning on the side. The extra experience will never hurt, and at the very least you’ll get to see if design is something you really enjoy."

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