Posts Tagged ‘Clients’

We are pleased to present below all posts tagged with ‘Clients’.

Web Design Criticism: A How-To

Web design is a relatively young field. It's youthful, growing and made up of people from all kinds of backgrounds, many of whom lack formal design training. We have learned, and still are learning, as we go. I came into my first job as a Web designer for Boeing back in the mid-1990s, with no formal design training. I was lucky to get some training on the job, and I would guess that my experience there was similar to that of many who are reading this article.

Formal design reviews

I had the opportunity to work with some very talented and highly experienced designers who all had made the jump from other design fields to the Web. It was there, as part of that training, that I learned about critiquing, both giving and receiving, through regular design reviews.

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Is John The Client Dense or Are You Failing Him?

Meet John the client. John runs a reasonably large website. He is a marketer who considers himself smart, articulate and professional. That said, he doesn’t know much about Web design, and so he needs your help. John comes to you with a clear set of business objectives and asks for a quote. But what happens next leaves John confused, frustrated and extremely unhappy.

Teacher teaching maths

Before giving John his quote, you ask a little more about the project. After chatting for a few minutes, you ask him about his budget. A fair question, you think. After all, you could approach the project in so many ways. Without knowing the budget, knowing where to begin is impossible. In your mind, building a website is like building a house. Without knowing the budget, you can’t possibly know how many rooms the client can afford or what materials you should use to build.

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Group Interview: Expert Advice For Students and Young Web Designers

Our readers have requested that Smashing Magazine conduct an interview with industry leaders on issues that are relevant to students and those just starting off in their design career. With the help of our panel of 16 designers, we'll dispense advice that should help new designers get their career off to a promising start. We've asked a few different questions to each of the designers; you'll see all of their responses below.

laptop

For students who aspire to work in design, what would you recommend they study? David Leggett suggests: "Finding a good university-level design program that interests you will greatly increase your chance of finding awesome opportunities down the road, but it’s very beneficial to get experience before and outside of the education system. Find projects to help with, start your own, read up and apply as much as you can as you’re learning on the side. The extra experience will never hurt, and at the very least you’ll get to see if design is something you really enjoy."

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How Many Ideas Do You Show Your Clients?

I read somewhere that showing your client the full range of your creative ideas during a project is important, the rationale being that the client is entitled to see the ideas coming from the creative professional who they have hired and invested in. While this approach has some benefits, in some cases showing too many ideas is counter-productive to the natural flow of a project. Proof of how imaginative you are can be shown in other ways.

Screenshot

Scenario 1. You look at your Illustrator pasteboard and see half a dozen cool logo ideas... not just cool, but super-cool... not just super-cool, actually, but practical and appropriate. You have translated the brief brilliantly. You feel rather pleased with yourself. However, the last time you showed a client all of your ideas, you got caught up in a dizzying merry-go-round, forced to mash up parts of one logo with parts of another, using unsuitable and under-baked concepts.

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How To Explain To Clients That They Are Wrong

GIFs of spinning @s on the "Contact us" page. Common usability mistakes for the sake of visual appeal. Splash pages. Fancy search box. No whitespace. Music on page load. Home page banner of a jigsaw-puzzle globe with a piece missing. Sometimes you just know that what a client is requesting is wrong and that you have to find a way to tell them. But how?

A close image of the Hulk character with an angry face

Before getting into how to explain to a client that they're wrong, ask yourself, "Is the client actually wrong to begin with?" Just because you don't approve of the direction they're taking or of a request they've made doesn't necessarily mean it is not a step in the right direction for the project. To be able to answer this question effectively, you need to train yourself to be completely objective and humble when dealing with client requests.

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Getting Clients: Approaching The Company

A defining factor in any freelancer or agency’s success in gaining new business is their ability to market their skills effectively. In this series of articles, we will explore ways in which designers can strategically promote themselves to get new clients. Securing new business by approaching companies can be a very challenging process, full of pitfalls. Here, we will look at 10 steps to impressing potential clients and avoiding the most common mistakes.

Getting Clients: Approaching The Company

A focused approach to work is paramount for success. Freelancers often take on every job opportunity that presents itself. Although this would rapidly expand your showcase of work, more often that not it leaves you over-stretched, with a portfolio of odds and ends instead of specialized results. Focus instead on who you would like to work with.

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Invoice Like A Pro: Examples and Best Practices

Your invoice should be prim and proper, so that you can get paid by your clients efficiently. While invoicing is not a fun task, it's a necessary one: by keeping clients informed of your expectations, you will get paid punctually and reinforce your professionalism. After going over some best practices for creating invoices, we'll review some great (and not so great) online invoicing tools, so that you can spend less time creating invoices and more time doing the things you love!

nancy roy's invoice

Their details and yours. This is Mickey Mouse stuff, but you can't afford to forget it. In addition to the client's address, make sure to include the name of the client's contact person who handles your account! A company with three employees can figure out what you're doing; but in big companies, invoices get misplaced, especially if there's confusion over who belongs to which project.

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