Posts Tagged ‘Communication’
We are pleased to present below all posts tagged with ‘Communication‘.
Quick Course On Effective Website Copywriting
- May 18th, 2012
- 20 Comments
Many dismiss copywriting as something that ad agency people do. Truthfully, all of us need to pay close attention to copywriting if we want to achieve our business objectives. The goal of a “regular” text is to inform or entertain. The goal of Web copy (and ideally your website in general) ...
Read more...How To Deliver Exceptional Client Service
- January 25th, 2012
- 26 Comments
We often hear companies, including Web agencies, boast about how they provide exceptional client service. But how do they define exceptional? Consider this scenario. You are hired to design and develop a new website for a retail client. The client loves the design, and the pages you develop use the ...
Read more...How Do You Deal With Overstressed, Irrational Clients? An Entrepreneur’s View
- December 23rd, 2011
- 33 Comments
As an entrepreneur who has been on the client’s side of the design and development process, I’d like to discuss the thought process of the client, as well as some effective ways to interact with them. For example, why do they ask for Shakira music on the home page? And ...
Read more...Content Strategy Within The Design Process
- December 2nd, 2011
- 0 Comments
The first thing to understand about content strategy is that no two people understand it the same way. It’s a relatively new — and extremely broad — discipline with no single definitive definition. A highly informative Knol on content strategy defines it as follows: “Content strategy is an emerging field ...
Read more...Design With Dissonance
- October 13th, 2011
- 0 Comments
You might consider yourself knowledgeable, but you’ve probably never heard of this powerful communication and design technique that I’m about to share. I’m sure you’ve seen it in practice but never knew it was working on you — that’s how good it is. I’m here to shed light on this technique so ...
Read more...Email Is (Still) Important And Here Is Why
- July 25th, 2011
- 38 Comments
Social media is more than a buzzword. It’s now a lifestyle decision for a lot of companies. Many individuals and organizations have abandoned a traditional Web presence (which used to mean a website and email address) in favor of a Facebook page coupled with a Twitter account. So, where does this ...
Read more...The Medium Is The Message
- July 4th, 2011
- 41 Comments
Since the early days of communication, humanity has been captivated by the methods it uses to convey and preserve information. How we communicate with each other defines who we are and constitutes so much of what makes a culture and an individual unique.
Read more...Guidelines For Working With External Code Libraries
- June 20th, 2011
- 36 Comments
Working with code that was created by some other person or organization is routine for developers, but it can be one of the most demanding activities, particularly if you’re still learning. From using code libraries to working on a team of developers, there are bound to be times when you ...
Read more...Two Cats In A Sack: Designer-Developer Discord
- May 13th, 2011
- 72 Comments
The differences between designers and developers often erupt in pointed jabs on the Web or at conferences. Jokes or not, the jabs create friction whose consequences are real. I am a designer, and by no elaborate means of job-title-rejigging do I consider myself a developer, but I see the cruelty ...
Read more...Dear Web Design Community, Where Have You Gone?
- March 21st, 2011
- 143 Comments
As Web craftsmen, we are living in exciting times today. The frenetic pace of evolution in our industry has created remarkable opportunities for our work. Our established set of design and coding practices is more comprehensive than it has ever been before. Our designs are becoming more usable, our code ...
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