Posts Tagged ‘E-Commerce’

We are pleased to present below all posts tagged with ‘E-Commerce’.

It Works For “You”: A User-Centric Guideline To Product Pages

Product pages for e-commerce websites are often rife with ambitious intentions: Recreate the brick-and-mortar shopping experience. Provide users with every last drop of product information. Build a brand persona. Establish a seamless checkout process.

It Works For You: A User-Centric Guideline To Product Pages

As the “strong link in any conversion,” product pages have so much potential. We can create user-centric descriptions and layouts that are downright appropriate in their effectiveness: as Erin Kissane says, “offering [users] precisely what they need, exactly when they need it, and in just the right form.”

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Free E-Commerce WordPress Theme: Balita

In this post we release yet another freebie: the Balita WordPress theme, a theme dedicated to shops that sell products for children. The theme was designed by Tokokoo and released exclusively for Smashing Magazine and its readers. As usual, the theme is absolutely free to use for both private and commerical projects.

Not many theme providers have produced e-commerce themes for baby and toddler products. For you who have been working in this particular market niche for some time or are about to start, this Balita e-commerce theme is a great opportunity for you. Using such bright and cheerful pantone colors that suit this clothes department (baby/toddler products), this Balita e-commerce theme will surely attract more and more customers to your online store.

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Taking Credit Card Payments Online: What’s Involved?

If you're looking to integrate a credit card payment solution onto your website, the following steps are a guide to applying for, enabling and taking payments online. At first glance, the prospect of integrating a payment solution on a website can seem unwieldy, what with the vast array of payment options and technical acronyms. This article breaks down the entire process into bite-sized pieces, helping you understand the process much better.

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When taking any kind of credit card payments connected to a bank account, you must apply for a merchant account with a bank. If the payments will be taken online, you'll specifically need an Internet Merchant Account (IMA). In addition to banks, in many locations there are dedicated merchant account providers you can use.

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Fundamental Guidelines Of E-Commerce Checkout Design

Here is the harsh reality of e-commerce websites: according to recent e-commerce studies, at least 59.8% of potential customers abandon their shopping cart (MarketingSherpa puts it at 59.8%, SeeWhy at 83% and MarketLive at 62.14%). The main question is why do customers abandon their shopping cart so often? Is there some fundamental mistake that designers of e-commerce websites do very often? Are there any common guidelines or rules of thumbs that make it more difficult for our users to purchase products? And is there some meaningful way to improve the conversion rates for our products?

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Well, that's exactly what we wanted to find out. In 2010, we recruited a batch of Web users and conducted a usability study, focusing only on the checkout user experience, from “Cart” to “Completed order.” The study was conducted using the “think aloud” protocol and was documented by recording everything that happened on the computer screen. The behavior of the test subjects was then analyzed by scrutinizing these recordings at a later date.

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Showcase of Beautiful (or Creative) E-Commerce Websites

Designers are constantly striving to create eye-catching designs without losing the usability features that add significant importance to the experience of online shopping. Today's showcase presents a variety of websites with elegant design solutions and innovative design techniques. We have analyzed the designs and now discuss their advantages and disadvantages in this review. We also suggest improvements and further ideas that could help improve shopping experience on these sites. Hopefully, you can learn something useful from our thoughts.

Oi Polloi is small retail store based in the Northern Quarter, Manchester, UK. This website has a retro style, supported by the typewriter-style typograph and old print-style textures. They capture the Oi Polloi brand well. The navigation menu is a good old drop-down which doesn’t quite work, especially because the page has six of them on top. This requires a bit more clicks than you’re used to on an e-commerce website. When you roll over an item on a product page, a tooltip provides details about available (and unavailable) colours and sizes. It might be useful including these options in the search as well.

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E-Commerce Copywriting: The Guide to Selling More

Quality product descriptions can transform e-commerce conversion rates — it's common to see increases of 30-100%. As well as converting more visitors, search traffic increases drastically when unique copy is written for each product. Most online retailers use manufacturers' copy or rely solely on images to sell products. They then use inadequate copy elsewhere on their site and fail to achieve a consistent tone to persuade their audience. This creates a compelling opportunity for savvy retailers: by writing quality e-commerce copy you will create a unique competitive advantage.

E-commerce: a product page

Essentially, your copy must achieve two goals — establish trust and convince visitors that your product is right for them. Potential customers cannot see or touch the product since it's not physically there in front of them. This is why it’s important that your copy anticipates the needs of your visitors while convincing them that your company can be trusted to provide excellent products. Persuasion and creating trust are difficult things to do with words alone; yet, they are still achievable.

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Multivariate Testing in Action: Five Simple Steps to Increase Conversion Rates

The attention span on the Web has been decreasing ever since Google had arrived and changed the rules of the game. Now with millions of results available on any topic imaginable, the window to grab a visitor's attention has decreased significantly (in 2002, the BBC reported it is about 9 seconds). Picture yourself browsing the Web: do you go out of your way to read the text, look at all the graphics, and try to thoroughly understand what the page is about? The answer is most likely to be a straight "no." With bombardment of information from all around, we have become spoiled kids, not paying enough attention to what a Web page wants to tell us.

A/B testing example

We make snap decisions on whether to engage with a website based on whatever we can make out in the first few (milli)seconds. The responsibility for making a good first impression lies with designers and website owners. Given that the window of opportunity to persuade a visitor is really small, most designs (probably including yours) do a sub-optimal job because the designer in you thinks in terms of aesthetics. However, most websites do not exist just to impress visitors. Most websites exist to make a sale. Whether it is to get visitors to subscribe to the blog feed, or to download a trial, every website ultimately exists to make a sale of some kind.

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