Posts Tagged ‘Usability’

We are pleased to present below all posts tagged with ‘Usability’.

Form-Field Validation: The Errors-Only Approach

Error pages for form-field validation are dreadful. You’ve just filled out 20 form fields, yet you get the same bloated page thrown back in your face because a single field failed to validate. I clearly recall the often loud sighs of despair during our last usability study each time a test subject encountered a validation error page.

Form-Field Validation: The Errors-Only Approach

We reflected on this problem and got an idea that we call “error fields only” — which is exactly what this article is about. Before exploring this idea, let’s look at three traditional types of validation techniques: “same page reload,” “optimized same page reload” and “live inline validation.”

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Why Your Links Should Never Say “Click Here”

Have you ever wanted your users to click a link but didn’t know how to get them to act? When some designers run into this problem, they’re tempted to use the words “Click here” on their links.

Why Your Links Should Never Say 'Click Here'

Before giving in to the temptation, you should know how using these words on a link can affect how users experience your interface. Not to mention that having proper link titles is a major accessibility requirement since the term ‘click’ is irrelevant to many assistive technologies and isn’t descriptive enough for screen readers.

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User Experience Takeaways From Online Car Shopping

Emergency car shopping is no fun. This past month was the second time I had to shop for a car in a short timeframe without advance warning. Like most informed shoppers, I went online to get a feel for my options, armed with knowledge of what I was looking for: apart from safety, gas mileage and reliability, it had to comfortably seat six and not require me to take out a second mortgage.

User Experience Takeaways From Online Car Shopping

I felt like a persona out of a scenario that I had role-played a few years ago when our UX team conducted a global UX benchmarking project for General Motors. That year, a JD Power consumer satisfaction study revealed that 68% of GM’s US websites were below the industry average, with two in the bottom 10%. This time, though, the experience was personal and made me think about the lessons to be learned from the experience of shopping for a car online that could be applied to any website.

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Design Patterns: When Breaking The Rules Is OK

We’d like to believe that we use established design patterns for common elements on the Web. We know what buttons should look like, how they should behave and how to design the Web forms that rely on those buttons. And yet, broken forms, buttons that look nothing like buttons, confusing navigation elements and more are rampant on the Web. It’s a boulevard of broken patterns out there.

Design Patterns: When Breaking The Rules Is OK

This got me thinking about the history and purpose of design patterns and when they should and should not be used. Most interestingly, I started wondering when breaking a pattern in favor of something different or better might actually be OK. We all recognize and are quick to call out when patterns are misused. But are there circumstances in which breaking the rules is OK? To answer this question properly, let’s go back to the beginning.

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The History Of Usability: From Simplicity To Complexity

The story of usability is a perverse journey from simplicity to complexity. That's right, from simplicity to complexity—not the other way around.

The History of Usability: From Simplicity to Complexity

If you expect a "user-friendly" introduction to usability and that the history of usability is full of well-defined concepts and lean methods, you're in for a surprise. Usability is a messy, ill-defined, and downright confusing concept. The more you think about it—or practice it—the more confusing it becomes.

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Removing Stumbling Blocks In Mobile Forms

A few weeks ago, I was quite surprised when I saw the pavement quickly approaching while I was out for a walk. Laying there stunned, I soon realized what had happened: I fell. Ouch. B-minus.

Removing Stumbling Blocks In Mobile Forms

I normally try to be as attentive as possible, but this time a big crack in the pavement caught my shoe and threw me completely off balance.

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UI Patterns For Mobile Apps: Search, Sort And Filter

As I was waiting for a table at a local restaurant the other day, I flipped through a couple of the free classified papers. I was shocked to realize how dependent I’ve grown on three simple features that just aren’t available in the analog world: search, sort and filter.

UI Patterns For Mobile Apps: Search, Sort And Filter

AutoDirect and some of the other freebies are organized by category (like trucks, vans, SUVs) but others, like Greensheet, just list page after page of items for sale. I would actually have to read every single ad in the paper to find what I wanted. No thank you, I’ll use Craigslist on my phone instead.

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