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Web Designer, Be Your Best Promoter

Have you ever had someone flirt with you and they did nothing but demean themselves the whole time? Did that make you attracted to them? Doubtful. Yet, this is how so many individuals seem to handle their business today. [Links checked March/27/2017]

With the advent of social media, the Web has been overflooded with individuals claiming that they are experts at everything. It has become so rampant that whenever I come to see someone label themselves as an expert, I immediately believe they are trying to pull a fast one on me. Unfortunately, many times these people get business because there are people out there who really do believe that they are experts.

Further Reading on SmashingMag: Link

How many great designers do you know out there who struggle to find clients, while the world’s worst Microsoft Frontpage jockey can’t keep client offers out of his inbox? I know some of you reading this are dying to get more clients or more users to the app you created. Obviously, to get more people you need to let more people know about you and that doesn’t happen unless you say something. Once you develop a big enough reputation, you can sit back and let others talk about you, but 98% of us aren’t at that point yet so we have only ourselves to depend on.

Being An Annoyance Link

The problem I find is that I don’t want to be annoying like the other people I see hawking their wares. You might have this problem as well. On Twitter, the world is informed of a new article on my Drawar blog once and that is it. On the very rare occasion I will send out another tweet hours or days later if a great discussion is happening, but beyond that I don’t want to bug my audience. I know people that have no problem promoting their articles once per hour. I don’t know how it works out for them, but I know it annoys me and if something annoys me, I try to avoid doing it myself and therein lies the problem.

When you are promoting your work it is hard to look at your acts of promotion from an outsider’s perspective. When you think you are being annoying, you might not even be registering as a blip on a person’s radar. You might not be promoting enough to get the attention of the masses and yet in your mind you feel as though the masses want to kill you for your own acts of survival. What happens if I am trying to promote an article at 10 a.m.? Does every one of my followers come across that tweet and then know to retweet it if they find it worthy? Probably not.

Be Proud Link

I believe we do design because we are proud of our work. We believe that we deserve a chance because we can offer the client a unique value. Internally, we believe in it and so that means externally we should show that we believe in it as well.

If you write or design, you must believe in what you do. If you don’t believe you have something to express, there are plenty of other jobs out there. If you believe in what you do, and if you’re doing it for real, you must find ways to let people know about it.

There is a difference between being arrogant about yourself as a person and being confident that your work has some value. The first is unattractive, the second is healthy and natural. Some people respond to the one as if it were the other. Don’t confuse them. Marketing is not bragging, and touting one’s wares is not evil. The baker in the medieval town square must holler “fresh rolls” if he hopes to feed the townfolk.

On Self-Promotion6

Not too long ago, some fellow informed me that he was going to unfollow Drawar on Twitter due to my arrogance. I’m not sure if he meant me personally or the fact that every once in a while I like to proclaim how wonderful I believe the site is. Admittedly, it can come across as arrogant and can be a complete turn off for many people, but to me that is just the confidence I have in the work I am putting forth with Drawar.

You often see testimonials on product and service sites, but not design blogs and portfolios. Why is that? Compliments and praise might be the greatest self-promotion you could ever achieve. Keep track of it. Put it out there for everyone to see. If your clients aren’t saying great things about you then you know you are doing something wrong, but if they are then why shouldn’t your future potential clients know about them as well?

You can’t complain about your lack of business if you aren’t doing anything about it. If you are working hard to spread the word and it isn’t working then either you aren’t doing it right or your product simply isn’t up to par. Hopefully, people respect you enough to let you know when it is below average.

When I first started writing articles, I didn’t write them and send them off onto the Web hoping that someone would find them. I sent them to my friends and asked them to tweet it, while I did the same on my personal Twitter account. Although I still think my friends should be tweeting everything that I write, I only ask them to tweet about my articles from time to time. Once or twice I have sent my friends a tweet linking to my articles and they have been kind enough to tweet about them to their audience.

Image source7

I have also sent emails to individuals that I felt would be interested in an article and sometimes it works — many times it doesn’t. I still don’t feel comfortable asking others to tweet my stuff, but sometimes if you don’t ask then they won’t do it. In a perfect world, everyone spreads the word when you write something wonderful, but it just doesn’t work that way. We all need a little nudge from time to time.

The point is that even though I am proud of everything I write and wish that I had the audience to not have to worry about self-promotion ever again, I am not there yet and therefore have to continue to work and spread the word. This also means that when I do something I have to make sure it is quality and worth a person’s time. When you get people to commit to checking your work out and they don’t find it at all rewarding, you are going to have a hard time getting them back.

Community Participation Link

Dribbble isn’t just a showcase of great design, it has become a portfolio site for many designers. A large number have gotten jobs simply because someone came across their work on the site. You might work hard to build out your own portfolio with your own URL, but if you can’t find a way to get people to it then you are stuck. Dribbble helps you reach an audience that you might not have reached before.

This also applies to other communities. Blogging can help get you in the search engines and one day someone might happen upon you and launch your career. That is how Zeldman found Jason Santa Maria:

A Google search on Illustrator and Web design led me to a post by a guy I’d never heard of. The post was enjoyably written and reflected a mature and coherent attitude not simply toward the technique it described, but to the practice of design itself. Yes, the blog itself was intriguingly and skillfully designed, and that certainly didn’t hurt. But what made me hire Jason was not the artistry of his website’s design nor the demonstration that he possessed the technical skill I sought, but the fact that he had an evolved point of view about Web design.

One Blog Post Is Worth A Thousand Portfolio Pieces8

Taking the time to share you knowledge with the community shows that you have an idea of what you are doing. When people start to understand the process you go through to design a website, it helps to build credibility in their minds. If people within the community start calling you an expert, how do you think that projects to potential clients? By no means should you attempt to write every single day (unless you really want to), but getting an article up once a month can go a long way in promoting yourself.

Image source9

Another great vehicle for self-promotion is conference speaking. You might see the same people speaking at different conferences throughout the year, but that is because many times they make it aware to the conference organizers that they are available to speak. Conference organizers look at the speaking lineups of other conferences to get an idea of who their audience wants to see.

However, if they don’t know you are willing to speak then why should they take the initiative to ask? Don’t hesitate to email conferences that interest you to let them know you are interesting in speaking for them.

Sharing Is Caring Link

While you should stand on top of the mountain and yell about your services every once in a while, the best method of promotion is to get involved. If you have a site, share your knowledge with the world. Visit other sites in the industry and comment. Make a name for yourself by being someone that is helpful. It’s no surprise that some of the best forms of promotion are giveaways.

If you follow Smashing Magazine on Twitter, you know that their feed is 95% links to other articles and resources. They play an enabler role of feeding traffic to the sites around them and in turn more and more people follow them. The greatest promotion Reddit ever did was to link out to the Web and not keep the stories to themselves.

If you are going to claim you don’t have time for this kind of stuff, well, then either you don’t have time to grow your business or your business is already at the point of saturation so life is good for you. I hope that you are at the latter stage, but many of you are still in the former.

Image source10

You must be careful when you reach a certain size though. Once your channel of sharing gets large enough there will be people out there that wish to exploit it. Maybe they want to fill it up with ads or you want to use it more for your own self-promotion. This is where the annoyance part kicks in and the reason your channel has been so effective in gaining an audience is because it was useful to them.

When you stop making it useful to them, then you lose them. That doesn’t mean you shouldn’t use it for your own gain, but learn to find the balance because once they start to view you as nothing more than a marketing shill, you will find you have a hard time gaining their trust again.

In the end you will find that if you create something valuable for others, they will take over the marketing for you. I leave you with these two quotes:

“Marketing is what you do when your product is no good.”

— Edwin Land

“Business has only two functions — marketing and innovation.”

— Milan Kundera

(vf) (il)

Footnotes Link

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Paul Scrivens is a passionate designer who runs Drawar and innovation consulting at Emersian. He loves design. He loves learning. He loves being wrong. That last one was a lie. Be sure to follow him on Twitter.

  1. 1

    Johan van Tongeren

    October 21, 2011 4:22 am

    Interesting thoughts!

    I’m really into this subject lately and I also found that not being too modest about your own work (without getting pompous) and just being proud of your work is one of the most important factors.

    One thing I didn’t know was this:

    “By no means should you attempt to write every single day (unless you really want to), but getting an article up once a month can go a long way in promoting yourself.”

    I was convinced of the opposite. More frequent publishing keeps you in the spotlight and makes your blog (or whatever) interesting to follow. I don’t subscribe to a blog that only posts once a month…

  2. 2

    Thought provoking article.

    Totally agree that there is a fine line between being modest and pompous.

    Being proud of your work and truly beleiving in what you do very important.

    Its not very often I promote myself on Twitter or G+, only tend to do it if/when a client mentions any work I done for them first and then I subtly respond.

    Only other time I really promote myself is if I do a portfolio update or have something really special I want to show all, like a print job, personal work and good articles like this.

    Most of my work now comes from refferals which is good, word of mouth and a good subtle presence online works for so I wont be rocking the boat just yet.

  3. 3

    As I find myself exactly in this position this article motivated me to start writing again and getting more involved!

    Like you, I think it is important to believe in what we are doing, in the fact that we can bring value to others without being arrogant.

    I have so much to learn – but even now my work can bring (and already brings) great benefits to my customers… So let’s get the word out :)

  4. 4

    Fantastic post. Does anyone know what font ‘participation’ is (or a similar one) please?

    • 5

      that’s hand made font to me by compare:
      two “pa”, two “ti”

      possibilities to try these:

      Birthday – Canada Type
      Dagobert – Brendel Infomatik
      Delikat – Scholtz Fonts
      GeeohHmk – Hallmark Cards
      HandOfJoy – Dathan Boarman
      Jiffy – Linotype
      November Script – Emil Bertell
      Pepita Script – Emil Bertell
      ShesAllthat – Typadelic Fonts
      Party Script Lite – SNF
      Stu Script Upright – Andrea H. Stuart

      • 6


        Apricot – Canada Type
        Dominique – Canada Type
        Capistrano BF- Bomparte Fonts
        Narrative BF – Bomparte Fonts
        Civility Formal – Alias Collection
        Coral – Scholtz Fonts
        Steinweiss Script – Alphabet Soup

  5. 7

    that is very interesting articles, a topic that many others write about, though I really enjoyed reading this.

    I am at a stage where I need to gain the confidence to be proud of what I do and start participating in sharing.
    – I have a twitter account though I do not use it as the only thing that I would love to use it for is to share articles; as I don’t feel like tweeting things like “hey I just woke up”. I always thought that the followers might not like people that just post links – smashingmagazine being an exception as people already know what they are going to get. (it be great to know what you think of this)

    The “one article a month” is a bit confusing as many articles state that 3 a week should be the aim (though I guess once a month is better then none)

    great article

  6. 8

    I am currently in that wormhole being sucked by pseudo designers who are still completing contracts for pennies with poor quality rendering. I will take these advices to tweek my current promotion practices. Thank you!

  7. 9

    Great article!

    Maybe there ist some quote i read some time ago…

    “as an expert you don’t have to know everything, you just have to know more than other people” – maybe thats why some Frontpage pseudo developers/designers get the contract. They know how to make the client believe they are experts.

  8. 10

    If you make your customers happy, then they will do the talking! I whole-heartedly believe that you shouldn’t worry about the compeititon, no matter how good, bad expert or otherwise they are. Offer something different from the competition, high quality, value for money (not cheap) and listen…to what people want and need from a web designer – surely that’s the answer?

  9. 11

    this is great advice! I am a small outfit always looking for new and effective ways to win new business and reach a broader range of clients. I will take this information and put it to good use with my own promotions! Thank you.

  10. 12

    Matthew Mascioni

    October 21, 2011 1:04 pm

    Completely agree with Paul. You have to believe in yourself, and promote yourself- but not in a way that disturbs everyone and makes them not want to like you.

    Amazing points from an amazing designer.

  11. 13

    I’ve learned one great way to establish yourself as an expert in your field … get out from behind the desk and put yourself in front of a live audience to discuss matters you have a great handle on. I started with speaking at local chamber events in front of smaller groups. The attention you get during afterwards is priceless for your business.

  12. 14

    thank you. inspiring. got me thinking…

  13. 15

    Thanks all.I really promote myself by doing a portfolio update, personal work and good articles.

  14. 16

    Hein Zaw Htet

    October 22, 2011 4:58 am

    “I believe we do design because we are proud of our work. We believe that we deserve a chance because we can offer the client a unique value. Internally, we believe in it and so that means externally we should show that we believe in it as well.”
    I Like these word. And absolutely right.

  15. 17

    My number 1 marketing rule: Go where your ideal clients are, not where other web designers are, like Twitter, web design conferences, online galleries, etc. Those are fun and inspirational but I usually don’t get many clients from them.

    If your target is small businesses, concentrate on your local market, no more than 50 miles away. Your reputation and referrals can spread much quicker locally than online.

    We have to remember that just because we are online all the time, our clients usually aren’t. We need to have a message that reaches them where they are.

    Good luck!

  16. 18

    Great article! Thanks for the helpful resources as well!

  17. 19

    Thanks Paul top article, as proud as we are of our lil app Mailette, we’re the worst tweeters in the world because like you mention, annoying people is the last thing we want to do. I know this sucks from a marketing / brand awareness perspective but i feel every time I tweet the same news that big blogs are posting, I’m joining a cover band, if you get my meaning: )

    less content with more originality would be awesome but i know it’s not going to happen….anyway drawar is super cool, top work mate following you and have spread the word to our followers (designers) as i’m sure they’ll love your site!

  18. 20

    This is a great post. Something I had to learn early on. I value the quality of humility, so I didn’t always speak up starting out. But there’s a difference, as you pointed out very nicely.

    It’s not bragging to share that you can provide just what the client wants. That’s something they want to know, as opposed to being arrogant, as if they can’t live without you. There’s a fine line. It takes balance and good practice to know when and what to say.

    One thing I’ve found useful is citing past clients in certain situations. “Some of my past clients include… such and such, and this big company, and that great organization…” When they hear big names of people I’ve done work for, sometimes that’s enough to impress them, plus it builds my credibility in their eyes.

    Great post though. I’ll definitely recommend this to other colleagues.

  19. 21

    Awesome article, and a great reminder indeed. Thank you!

  20. 22

    Great post, always good to get fresh thought’s on the dreaded process of “getting on your feet”. Even if you have a client base it’s still very useful acknowledging promotional techniques that can be passed on to the next person seeking advice.

  21. 23

    Maicon Sobczak

    October 25, 2011 4:19 am

    A lot of wisdom in this article. To share is promote.

  22. 24

    Danielle Hill

    October 25, 2011 9:13 am

    I agree with your opinion on Tweeting and blogging every day. It’s interesting that many companies do this, and continue to make posts even if they have run out of interesting or important content. Quality is important for business to function, and I’d like to think a lot more effective than quantity. Maybe a happy medium is best, posting every two days with some influential, industry-related content, and every-so-often posting content about your business’ success, might bring your company into the spotlight in a positive, consistent and effective way.
    @BopDesignSD (

  23. 25

    Marcel Stalenhoef

    October 26, 2011 3:44 am

    Interesting comments on the everyday blogging. Blogging about your new website or webdesign should be done external and internal. Twice the public, twice the eyes.

    Love Smashing Magazine Website

  24. 26

    Well I feel a whole heck of a lot better reading this article. I’m not the only one that thinks this way!

  25. 27

    Enjoyed reading this! Made me think when you said… “When you think you are being annoying, you might not even be registering as a blip on a person’s radar.”

    I’ve recently started blogging as well, and I’m not the greatest self-promoter… but your article has inspired me to be more annoying :)

  26. 28

    Very good post and very instructive ! Thanks for those precious advices.

  27. 29

    Tony Antunovich

    October 28, 2011 10:25 am

    Excellent article, Paul. Thank you for sharing your thoughts. I’ve always had the idea in my head that you present your work to potential clients, then if they are interested, they will contact you. However, it is our responsibility to take the steps to promoting ourselves, and getting “out there”. No one will find you if you don’t find them first, and make a good first impression.

    High-five on the Twitter theory. It is totally counter-productive to bombard Twitter with the same self-promoting tweet over and over. Subtle is best. Just like web content itself, less is more.

  28. 30

    Thanks for the great post. Some people are so focused on the technicalities that they often forget basic business principles.

  29. 31

    Geoff McMahen

    October 31, 2011 3:54 am

    Great article, I think it is often easy to forget the basics of self promotion!

  30. 32

    Great post! I am a new designer still trying to figure these things out. I really appriciate articles like this.


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