About The Author

When not researching mental model diagrams, teaching workshops, or writing, Indi Young consults for non-profits, corporations, start-ups, agencies, and … More about Indi Young and

Mental Model Diagram – Cartoon

Quick Summary

We tend to carefully create our HTML and CSS, and meticulously place every pixel to our designs. We plan exactly where our content should be placed on a particular site.

Mental Model Diagrams (Cartoon)”)

Among many other decisions we need to make, we always keep in mind to craft a great experience for all our users. But how do we know what our users really want?

Table of Contents

We tend to carefully create our HTML and CSS, and meticulously place every pixel to our designs. We plan exactly where our content should be placed on a particular site. Among many other decisions we need to make, we always keep in mind to craft a great experience for all our users. But how do we know what our users really want?

One way is to understand the motivations that drive users in general. A mental model diagram can be created to do just that—to dive deeper and discover what users are trying to accomplish, and then create solutions that match.

Further Reading on SmashingMag:

In this comic, Indi and Brad introduce mental model diagrams to us and how we can use them to build better websites. You can also view a larger version of the comic here.

Mental Model Diagram Cartoon

Feel free to share your thoughts on mental model diagrams in the comments section below.

(il)

More Articles on

Designing With Audio: What Is Sound Good For?

by Karen Kaushansky

Our world is getting louder. Consider all the beeps and bops from your smartphone that alert you that something is happening, and all the feedback from your appliances when your toast is ready or your oven is heated, and when Siri responds to a …

Read more

Not Just Pretty: Building Emotion Into Your Websites

by Sabina Idler

Emotional design has become a powerful tool in creating exceptional user experiences for websites. However, emotions did not use to play such an important role on the Web. Actually, they did not use to play any role at all; rather, they were drowned …

Read more
Read more