We tend to carefully create our HTML and CSS, and meticulously place every pixel to our designs. We plan exactly where our content should be placed on a particular site. Among many other decisions we need to make, we always keep in mind to craft a great experience for all our users. But how do we know what our users really want?
One way is to understand the motivations that drive users in general. A mental model diagram can be created to do just that—to dive deeper and discover what users are trying to accomplish, and then create solutions that match.
Feel free to share your thoughts on mental model diagrams in the comments section below.
- 1 https://www.smashingmagazine.com/wp-content/uploads/2012/04/mental_models_v61.jpg
- 2 https://www.smashingmagazine.com/wp-content/uploads/2012/04/mental_models_v61.jpg
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