Christine is a front-end web developer from Las Vegas, Nevada. Originally from a background in computer science, she now specializes in design best practices and how to apply them to the web. She is a firm believer in the combination of design and technology through practical UX design and properly-formatted CSS.
Offboarding is something users come into contact with every time they complete an online transaction. It is usually described as the interaction between a company and their customer at the end of the customer journey. Whether a user is permanently ending their relationship with a company, or they are just finishing a single transaction, offboarding should be acknowledged as the last impression a user has of your business. In this article, Christine Logan will show you everything about the benefits offboarding can bring to your company and how to apply it in such a way that it is a good experience for all users.
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