Cory is a UI designer and developer with over 15 years of experience improving the web. He runs a boutique agency in Boulder, CO called User Kind, and has worked on projects with Google, Mozilla, W3C, and many others. In his spare time he likes to run, hike, travel, surf, and build tools that help developers make the web faster such as gofaster.io and perfwars.com
For the past few months, I’ve been building a software-as-a-service (SaaS) application, and throughout the development process I’ve realized what a powerful tool Slack (or team chat in general) can be to monitor user and application behavior.
After a bit of integration, it’s provided a real-time view into our application that previously didn’t exist, and it’s been so invaluable that I couldn’t help but write up this show-and-tell.
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Having spent over two years making it, we just pressed the “Ship” button on the new Hawaiian Airlines website. It has been the biggest project of my career, and I’ve worked with the most talented team I’ve ever worked with.
Everything was rebuilt from the ground up: hardware, features, back-end APIs, front end, and UX and design. It was a rollercoaster ride like no other, but we have prevailed and built what I believe to be one of the best airline-booking experiences on the web. Yes, humble, I know!
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