Jonathan is a founding partner at ResIM; a Web and mobile development shop with offices in Toronto and London, Canada. Jonathan has practiced in the areas of usability testing, user experience planning, and audience research since 2003.
Follow Jonathan Kochis on Twitter
The value you bring to any project as a designer or user experience professional isn’t only your ability to execute a series of tasks. Good clients will recognize and appreciate the guidance, recommendations and opinions that come with your experience.
It’s up to you to be forthcoming and to position yourself as a valuable thinker from the start. It’s also up to you to base your recommendations on more than subjective opinion. This is especially true in the rapidly evolving world of mobile, where clients typically require as much education as they do execution. Read more...