Menu Search
Jump to the content X X
Smashing Conf New York

You know, we use ad-blockers as well. We gotta keep those servers running though. Did you know that we publish useful books and run friendly conferences — crafted for pros like yourself? E.g. our upcoming SmashingConf New York, dedicated to smart front-end techniques and design patterns.

Author:

Mariya is the Head of Design & Engagement at TOPBOTS, a leading branding & marketing firm specializing in bots, chatbots, and conversational artificial intelligence. Her mission is to help brands & businesses design delightful conversational experiences that simplify technology and streamline your life.

Twitter: Follow Mariya Yao on Twitter

Does Conversation Hurt Or Help The Chatbot UX?

Chatbot fever has infected Silicon Valley. The leaders of virtually every tech giant — including Facebook, Google, Amazon and Apple — proclaim chatbots as the new websites, and messaging platforms as the new browsers.

Does Conversation Hurt Or Help The Chatbot UX?

"You should message a business just the way you would message a friend," declared Mark Zuckerberg when he launched the Facebook Messenger Platform for bots. He and the rest of the tech world are convinced that conversation is the future of business.

Read more...
1

↑ Back to top