Zack Grossbart is an engineer, designer, and author. He’s a Senior Technical Staff Member and Cloud Architect at IBM. He creates the IBM cloud user experience and focuses on making complex technologies easy. Zack began loading DOS from a floppy disk when he was five years old and hasn’t stopped coding since. Zack lives in Cambridge, Massachusetts, with his wife and daughter. Read more articles by Zack →
Eduardo Abe is a senior software engineer and integration architect at IBM. He makes sure that users have a consistent experience across different cloud services. Eduardo has been improving user experiences and graphical UIs since the old days of 640×480 CRT monitors. He currently lives in San José, California.
Providing scalable and resilient service to a growing customer base across the Internet is very complex. At the end of the day, it’s your job to make good decisions about how to use their services.