CategoryProcess

November 3, 2011 — This is the final part in a three-part series on how to build and grow successful user experience teams in agile environments. It covers challenges related to organization, hiring and integration that plague UX teams in these situations. The perspective is that of a team leader, but the tactics described can be applied to multiple levels in an organization. Read more…

October 27, 2011 — In this second part, Jeff Gothlef covers challenges related to hiring: a central point of impact to build and grow a successful user experience team. Read more…

October 18, 2011 — In this first part, Jeff Gothelf looks at the type of culture that would support a strong UX component in the agile process and how to structure the organization so that designers are most effective and are able to thrive. Read more…

September 13, 2011 — Dickson Fong shares the S.M.A.R.T. goal-setting criteria for defining user and business goals. Don’t try to create a good user experience… Create a S.M.A.R.T. one. Read more…

August 30, 2011 — Rian Van Der Merwe explores the consequences of working in isolated environments, and ways to build collaborative environments. Read more…

August 11, 2011 — Are you fed up with hearing about yet another Silicon Valley Web application built with fairy dust and funded by magic pixies? If so, this post is for you. Read more…

February 21, 2011 — Where do good ideas come from? It’s a question that matters a great deal to designers, yet seems to be curiously discounted in the common perception of graphic design. Any time I talk with, say, an uncle at Thanksgiving about my work, I’m reminded that, in most people’s minds, the job of being a designer is mainly a matter of learning a set of computer applications — programs which, when properly operated, presumably do the work of generating ideas on their own. Read more…

April 8, 2010 — Lately I have been getting bored and annoyed with people getting up in arms against Web standards and the ideas of progressive enhancement, claiming that they hold us back from creating a rich, beautiful Web. There are also claims that these tools limit us from pushing the boundaries of what is possible with today’s technologies. The problem with claims such as these is that they are based on a misunderstanding of standards and progressive enhancement and ― at least to me ― on arrogance and ignorance about what our job on the Web is. The Web is out there for everybody and is a product and a medium like any other. For example, I am a big film buff and love good movies. I also understand, though, that in order to fund great movies we have to make money from terrible ones that appeal to the lowest common denominator or rehash ideas that were successful in the past. Read more…

July 22, 2008 — You may have noticed that in certain business and marketing circles there exists a “backlash” against the design community. Despite the rise of attractive, user-friendly solutions, in such cirlces unattractive designs have somehow managed to remain at the verge of acceptance. You’ll hear ideas being thrown around like “design is a waste of time — we have a really ugly site which outsells our competitors 3 to 1” or “we are not worried about the design, we’ll outsource it or use a free Wordpress theme, let us focus more on the product”. Read more…