CategoryUsability

June 27, 2012 — Error pages for form-field validation are dreadful. You’ve just filled out 20 form fields, yet you get the same bloated page thrown back in your face because a single field failed to validate. I clearly recall the often loud sighs of despair during our last usability study each time a test subject encountered a validation error page. Read more…

June 20, 2012 — Have you ever wanted your users to click a link but didn’t know how to get them to act? When some designers run into this problem, they’re tempted to use the words “Click here” on their links. Read more…

June 13, 2012 — Emergency car shopping is no fun. This past month was the second time I had to shop for a car in a short timeframe without advance warning. Like most informed shoppers, I went online to get a feel for my options, armed with knowledge of what I was looking for: apart from safety, gas mileage and reliability, it had to comfortably seat six and not require me to take out a second mortgage. Read more…

June 6, 2012 — Design patterns bring many benefits, as well as some drawbacks to watch out for. But we’d be foolish to ignore these helpful guidelines. There is no formula for what we need to do; rather, we need to operate within certain boundaries to ensure we’re creating great design solutions without alienating users. Read more…

May 23, 2012 — The story of usability is a perverse journey from simplicity to complexity. That’s right, from simplicity to complexity—not the other way around. Read more…

May 3, 2012 — A few weeks ago, I was quite surprised when I saw the pavement quickly approaching while I was out for a walk. Laying there stunned, I soon realized what had happened: I fell. Ouch. B-minus. Read more…

April 10, 2012 — After taking a look at Craigslist mobile, it became obvious we could all benefit from some best practices around mobile search, sort and filter UI design. In this article Theresa Neil and Rich Malley explore a dozen different ways to surface and refine the data your customers want. Read more…

March 20, 2012 — When users look for information, they have a goal and are on a mission. Even before you started to read this article, chances are you did because you either had the implicit goal of checking what’s new on Smashing Magazine, or had the explicit goal of finding information about “Navigation Design”. Read more…

March 12, 2012 — Designing apps for children is extremely hard. Not only is quality, age-appropriate content hard to create, but designing the flow and interaction of these apps is made more difficult. Read more…

February 23, 2012 — Hick’s Law has always been a popular reference point for designers. You’ll find it cited in the endless lists of basic laws and principles that all designers should be familiar with. Given our assumed comfort level with this design cornerstone, I am surprised to see so many people getting it wrong. Read more…