How well do you really know your users? Well, not only do you need to understand what triggers them, but also find ways how to design for persuasion.
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To succeed in the modern market, companies need to do more than produce an excellent product or provide reliable service: They need to turn their faithful users into advocates. Let’s find out how.
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UX researchers can learn a lot from hospital patients through empathetic interviews — but that alone is not enough. Instead, you need to pay particular attention to how your users’ clinical context influences their perceptions, trust, and the care they receive.
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Have you ever faced challenges when trying to sell Design Discovery to a potential client? In this article, Kyle Cassidy takes a deep dive into the importance of research as part of the UX design process and the core purpose of Design Discovery.
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UX professionals are constantly pressured to reduce the time they need to conduct UX research. Find out which techniques and ideas can make the user research process more transparent and collaborative.
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Project goals, processes, and responsibilities should be clear to everyone on your team. In this article, Boyan Kostov shares his story and lessons learned from redesigning a digital interior design shop.
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Data tells us that there are more mobile than desktop web visits. However, mobile conversion rates are still lagging behind those on desktop. This article will dig into why your mobile visitors are willing to ditch their purchases altogether.
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Creating personas based on actual user data is a great way to build internal consensus, improve your product’s UX, and make your design team more effective. Learn how to create and use data-driven personas to improve your design process.
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Finding people to participate in qualitative UX studies can be an elusive task. We tend to hear about studies and their findings, but we don’t hear how researchers recruit study participants. Let’s resolve this mystery.
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Designers tend to get lost in the details until they have everything mapped out. This is not recommended, as the design process is an iterative one. This guide will help you stay on track.
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