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Category: UX Design
Quality articles on usability, information architecture, interaction design and other user experience (UX) related topics – for digital (Web, mobile, applications, software) and physical products. Through these articles, experts and professionals share with you their valuable ideas, practical tips, useful guidelines, recommended best practices and great case studies. Curated by Chui Chui Tan. Subscribe to the RSS-Feed.
Do you ever wish you had a time machine? I certainly do, but not for the usual reasons. I want a time machine so I can go back and have a frank conversation with my younger self. I’ll let you in on a bit of a secret: My younger self was an idiot!
I have been working on the web for over 22 years now, and I feel like I wasted so many of those years. If only I could go back and share a few hard truths with myself at the start of my career. Unfortunately, I cannot, but I can share that advice with you.
When we think about a slider, we usually imagine an image gallery slider, or the infamous carousel, or perhaps off-canvas navigation, with the overlay sliding in from the side. However, this article is not about those kinds of sliders. Instead, we’ll look into the fine details of designing better slider controls for selecting a value or a range of values. Think of price range sliders, 360-degree-view sliders, timeline sliders, health insurance quote calculators, or build-your-own-mobile-plan features.
In all of these use cases, a slider is helpful because it allows users to explore a wide range of options quickly. For precise input, a slider can never beat a regular input field, but we can use a slider to nudge our customers to explore available options and, hence, aid them in making an informed decision.
After a close look at perfect accordions and date and time pickers, let’s turn our attention to sliders, with do’s and don’ts and things to keep in mind when designing one. But first, we need to figure out when a slider makes sense in the first place. (Please note: that article is quite large, and contains many animations and videos.)
What could be so difficult about designing a decent date picker? Basically, we just need an input field and an icon that represents a calendar clearly enough, and once the user clicks on that icon, we pop up a little overlay with the days lined up in rows. Right?
Well, not every date picker fits every interface, just like not every interface actually needs a date picker. But when a date picker is required, quite often it's just a bit too tedious and annoying to specify that one date, and too often it produces irrelevant results or even a zero-results page, although just a few minor refinements would make it much easier to use.
Design patterns. An almost mythical phrase that often inspires either awe or resentment. As designers, we tend to think of design patterns as generic off-the-shelf solutions that can be applied to various contexts almost mechanically, often without proper consideration. Navigation? Off-canvas! Deals of the day? Carousel! You get the idea.
Sometimes we use these patterns without even thinking about them, and there is a good reason for it: Coming up with a brand new solution every time we encounter an interface problem is time-consuming and risky, because we just don’t know how much time will be needed to implement a new solution and whether it will gracefully succeed or miserably fail in usability tests.
Websites with long or infinite scrolling are becoming more and more common lately, and it’s no mere trend or coincidence. The technique of long scrolling allows users to traverse chunks of content without any interruption or additional interaction — information simply appear as the user scrolls down the page.
Infinite scrolling is a variety of long scrolling that allows users to scroll through a massive chunk of content with no finish line in sight (it’s the endless scrolling you see on Facebook, Twitter and Tumblr feeds).
In 2008, I worked on Boots.com. They wanted a single-page checkout with the trendiest of techniques from that era, including accordions, AJAX and client-side validation.
Each step (delivery address, delivery options and credit-card details) had an accordion panel. Each panel was submitted via AJAX. Upon successful submission, the panel collapsed and the next one opened, with a sliding transition.
Jen is presenting her research report to a client, who runs an e-commerce website. She conducted interviews with 12 potential users. Her goal was to understand the conditions under which users choose to shop online versus in store.
The client asks Jen why they should trust her research when she has spoken to only 12 people. Jen explains her process to the client. She shares how she determined the sample size and collected and analyzed her data through the lens of data saturation. The client feels comfortable with the explanation. She asks Jen to continue the presentation.
The checkout page is the last page a user visits before finally decide to complete a purchase on your website. It’s where window shoppers turn into paying customers. If you want to leave a good impression, you should provide optimal usability of the billing form and improve it wherever it is possible to.
In less than one day, you can add some simple and useful features to your project to make your billing form user-friendly and easy to fill in. A demo with all the functions covered below is available. You can find its code in the GitHub repository.
Editor's Note: Making big changes doesn't necessarily require big efforts — it's just a matter of moving in the right direction. We can't wait for Paul's new book on User Experience Revolution (free worldwide shipping starting from April 18!), and in this article, Paul shares just some of the little tricks and techniques to bring around a big UX revolution into your company — with a series of small, effective steps.
It feels like everywhere I turn somebody is saying that user experience is the next frontier in business, that we have moved beyond the age of features to creating outstanding experiences.
But for many of us who work on in-house teams, the reality feels a million miles away from this. Getting management to understand the importance of user experience seems so tough. Even colleagues don't seem to see the benefit. For those of us in-house, how are we going to get to this golden age of user experience design that people keep promising us?
Social media is one of the dominant forms of interactions on the Internet. Leading platforms such as Facebook and Twitter count hundreds of millions of users each month. In this article, I will show you how social media is a rich vein of data for user researchers.
I will argue that it would be an oversight for an organization to treat social media as nothing more than an opportunity for customer service enquiries, help requests and brand advocacy.
When you examine the most successful interaction designs of recent years, the clear winners are those who provide an excellent functionality. While functional aspect of a design is key to product success, aesthetics and visual details are equally important — particularly how they can improve those functional elements.
In today's article, I'll explain how visual elements, such as shadows and blur effects, can improve the functional elements of a design.
For luxury companies and upscale lifestyle service providers, excellence in experience is an essential component of the value delivered. Conceptually different from the mass market, the luxury domain relies not only on offering the highest differentiated products and services, but on delivering experiential value.
Adopting technology and embracing a digital presence through platforms and initiatives, the luxury industry today is tackling the challenge of designing an unparalleled user experience (UX) online. In this article, we’ll present a case study and share observations on the peculiarities of the UX design of a luxury lifestyle service platform and its mobile apps.