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User Experience Design

User Experience Design

PDF, ePUB, Kindle

$ 4.90

About the book

User Experience (UX) can be strongly influenced by behavioral factors such as emotions, beliefs, preferences and even cultural backgrounds. Being aware of this, web designers keep developing strategies to improve the overall UX with the help of storytelling, tools for problem solving, relationship engineering and costumer service improvement.

This Smashing eBook provides you with insights on how to improve your website based on the most important UX principles.

Table of Contents

  • A Design Is Only As Deep As It Is UsableLouis Lazaris
  • Why User Experience Cannot Be DesignedHelge Fredheim
  • Design Is About Solving ProblemsJames Young
  • Designing The Well-Tempered WebRob Flaherty
  • Better User Experience With Storytelling – Part IFrancisco Inchauste
  • Better User Experience With Storytelling – Part IIFrancisco Inchauste
  • Taking A Customer From Like To Love: The UX Of Long-Term RelationshipsDes Traynor
  • Idiots, Drama Queens And Scammers: Improving Customer Service With UXLaura Klein
  • Relationship Engineering: Designing Attraction – Part IThomas Giannattasio
  • Relationship Engineering: Designing The Happily Ever After – Part IIThomas Giannattasio

Technical Details

  • Formats: PDF, ePub, Kindle (DRM-free)
  • Pages: 134
  • Language: English
  • Released: February 2012
  • Publisher: Smashing Media GmbH
  • ISBN (PDF): 978-3-943075-23-6