Twitter is seeking a Senior Researcher to be part of our Advertiser Experience Research Team. Our research helps inspire, design, and build the products that fuel Twitter’s mission to give everyone the power to create and share ideas and information instantly, without barriers. We have a direct impact on product strategy, roadmaps, and the detailed design of new experiences that help both the biggest brands tell their stories in innovative ways and the smallest businesses fulfill their dreams by connecting with new customers. We are part of a larger design and research team that’s full of amazingly talented and fun people who are passionate about Twitter’s ability to help people see beyond themselves and connect with the larger world in a meaningful way.
As a Senior Researcher you will help everyone focus on the user/advertiser. In this role, you will create understanding and empathy around advertiser needs, stated and unstated, for your entire product team including designers, product managers, and engineers.
You will do so by championing a advertiser-centered process that integrates advertiser insights and feedback throughout the product development cycle. You will conduct primary research, exploring the behaviors and motivations of our users through methods like field visits, ethnography, surveys and usability tests. Your research will help us create useful, usable, and delightful new products and features for people as well as continually innovating on our existing products. You’ll inspire change at all stages of product development by delivering compelling, written, in-person and visual presentations on your findings.
Above all else, as a senior member you’ll mentor junior members by investing your energy and talents in supporting the career growth and development of the people on your team.
If this sounds like a fit for you, you probably have:
Here’s all the legal good stuff: We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.