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Schibsted

Schibsted is hiring a

UX Research Lead

  • Barcelona
  • full-time

Why join the UXTeam?

Calling UX masters who want to join an exciting, international UX Team. We need people who can help us build the road we’re walking on. UX pioneers. People who know UX, who live and breathe it, and who want to share their knowledge across the world.

We are more than 150 UXers across Schibsted Marketplaces, and even though our members are spread across Europe and Latin America, we’re one big family.

Together, we combine individual expertise with a broader, zoomed-out view of all the marketplaces across Schibsted, meaning our UXers on the ground have the support and resources to do what we do best: matching buyers with sellers.

If you would like the chance to shape UX practice on the path to a user-centric enterprise, working together with product developers, data and insights teams, and supportive leaders to create the perfect match-making user experiences, come join the Schibsted Marketplaces UXTeam!

UX Research Lead

Reporting to the Head of UX Marketplaces, you will lead the UX Research practice across Schibsted. You will work together with our marketplace products and services in Europe and Latin America to define UX research operations across Schibsted Marketplaces.

As a manager, you’ll help your team grow and develop. Together you’ll follow defined KPIs to make sure we have a positive impact on product development using the insights we gain through qualitative and quantitative user research. Your mandate is to deliver better user insights, faster, within the cross-functional teams distributed across our marketplaces. You and your team will help execute the Product and UX Strategy across Schibsted, partnering with the marketplaces, to avoid duplication and improve the agility of our teams.

In this leadership position, you’ll collaborate with the Department of Data and Insights with the aim of delivering better user insight, faster.

UX Research is a team sport. In this role, you’ll enable all collaborators within Marketplaces to share user research knowledge, insights and practises.

Your responsibilities will include:

  • Improving UX Research Operations across the marketplaces with the focus on delivering better user insight, faster, wherever needed
  • Motivating and empowering the UX researcher community across Schibsted
  • Optimising the way we share user research and user knowledge across the organisation
  • Leading a group of UX research domain experts towards success, and allocating them in an impactful way across product guilds
  • Ensuring collaboration with Data and Insights with the aim of becoming excellent at all the stages of experimentation
  • Enabling collaboration across diverse marketplaces and disciplines

Core competencies:

  • Experience leading a team of UX researchers within an agile environment
  • Experience setting up user research methodologies and processes, metrics and structure
  • Expert understanding of the UX discipline overall: interaction, usability and visual design principles
  • Experience sharing, distributing and connecting user insights to drive product development and strategic decisions
  • Strong leadership and communication skills with a proven ability to work successfully with product and engineering
  • In-depth theoretical and applied knowledge of Agile methodologies and how cross-functional teams work applied to the UX research practice
  • Strong ability to collaborate across locations and cultures
  • Experience working within an Enterprise environment
  • Passionate about UX and constantly seeking to innovate the UX practice