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U.S. Securities & Exchange Commission is hiring a

IT Specialist

  • Washington, DC
  • full-time

This position is within the Office of Human Resources - Business Management Group (BMG) located in Washington, DC.

The Office of Human Resources (OHR) provides leadership for the strategic management of the SEC’s human capital by administering programs, establishing policies, and ensuring compliance with federal regulations.

Responsibilities

If selected, you will join a well-respected team within the Human Resources Technology & Information Management Branch that is responsible for recommending and/or providing technology solutions to expand the technical capabilities of HR systems and applications, and developing solutions to meet the increasingly complex HR needs of the SEC.

Typical Duties Included:

  • Serving as a project manager for Human Resources Information Systems implementations throughout all aspects of the System Development Life Cycle;
  • Performing comprehensive needs analysis to define opportunities for new or improved business process solutions and consult with customers to identify and specify requirements, develop overall functional and systems requirements, and specifications;
  • Serving as a technical specialist with responsibility for performing tasks involving defining or designing business and application processes, followed by researching and identifying technology solutions to meet customer’s needs;
  • Developing, designing, and implementing workflow capabilities, approaches, and solutions that result in the effective management of human capital programs; and
  • Partnering with teams across the organization to provide solutions, analytical observations, and business recommendations related to HR technology.

Qualifications

All qualification requirements must be met by the closing date of this announcement. Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Basic requirement: Applicant must possess IT related experience demonstrating each of the four competencies:

  • Reviewing work to ensure it is in line with established standards or to identify deficiencies (Attention to Detail);
  • Collaborating with customers to identify their information technology needs or to resolve their hardware and software problems (Customer service);
  • Explaining technical information orally to non-technical audiences (Oral Communication); and
  • Evaluating alternatives to recommend solutions to hardware or software problems (Problem Solving).

Minimum qualification requirement: In addition to the basic requirement, applicants must also meet the minimum qualifications requirement.

SK-12: Applicant must have at least one year of specialized experience equivalent to the GS/SK-11 level. Specialized experience includes all of the following:

  • Utilizing techniques and methodologies to collect requirements and information for business process improvements from stakeholders for business project(s) with an IT component(s); for example using interviews, document analysis, requirements workshops, surveys, site visits, and business process descriptions in a business project with an IT component(s); AND
  • Utilizing program/project management tools (e.g., Rational ReqPro, Rally, Microsoft Office, Microsoft Project, SharePoint, EPMS or similar tools); AND
  • Configuring, developing and/or modifying functional workflow/process automation prototypes within a ServiceNow, Appian, Pega, Salesforce, Workday or similar tools in a federal HR environment to support the delivery of programs and services that improve the user experience (UX).

SK-13: Applicant must have at least one year of specialized experience equivalent to the GS/SK-12 level. Specialized experience includes all of the following:

  • Utilizing techniques and methodologies to collect requirements and information for business process improvements from stakeholders for business project(s) with an IT component(s); for example using interviews, document analysis, requirements workshops, surveys, site visits, and business process descriptions in a business project with an IT component(s);AND
  • Utilizing program/project management tools (e.g., Rational ReqPro, Rally, Microsoft Office, Microsoft Project, SharePoint, EPMS or similar tools); AND
  • Configuring, developing and/or modifying functional workflow/process automation prototypes within a ServiceNow, Appian, Pega, Salesforce, Workday or similar tools in a federal HR environment to support the delivery of programs and services that improve the user experience (UX); AND
  • Conducting data analysis using a human capital repository and building dashboards in ServiceNow, Micro Strategies or other workflow tools to present data in consumable formats that allow for data-driven decisions to be made.

Education

This job does not have an education qualification requirement.