We are looking for a UX designer with strong creative and accessibility experience to join the Mixd team. The role will require you to carry out user research, usability testing and develop site maps, wireframes, prototypes and designs for public sector digital projects for clients like the NHS, Police, local authorities and the education sector. You must have at least two years previous experience in a UX designer, user researcher or creative role and have a good understanding of usability best practices with practical experience delivering user research and stakeholder engagement.
- Location: Leeds, UK (you must live in the UK)
- Salary: £25,000-£36,000 depending on experience.
NOTE: Please include URL(s) to an online portfolio in addition to your CV, as submissions without a portfolio included will not be considered.
- 2+ years’ experience in a UX design or user research role.
- Bachelor’s degree in a relevant design field or equivalent practical experience.
- An online portfolio demonstrating experience of user experience design.
- Expertise in design tools such as Sketch, Abstract and InVision (or similar).
- You must have great communication skills (verbal and written) with the ability to listen and to articulate complex ideas clearly, vividly and concisely. You’ll demonstrate strong attention to detail and be confident in presenting at meetings and workshops.
- You must live in the UK to apply.
- Deep understanding and practical experience of UX practices, including user-centered design and user research.
- Experience designing public services that meet the GOV.UK Service Standard.
- Expert knowledge of WCAG 2.1 with practical accessibility testing experience.
- It would also be advantageous for candidates to be able to demonstrate experience creating design systems with Abstract and Invision and integrating existing patterns or components into a workflow.
You will work closely with our digital director, creative director and development team leads to understand user needs, gather requirements, facilitate stakeholder engagement and translate this into innovative, engaging prototypes and creative designs. You must be familiar with working together in cross-functional teams with designers and other disciplines and be able to articulate your processes in a jargon-free manner to clients and stakeholders.
- Plan and carry out user research to understand user needs.
- Create site maps, wireframes and prototypes to bring design intentions to life, ready to be shared with stakeholders and/or validated with users.
- Develop designs to meet proven user needs and achieve agreed outcomes.
- Carry out usability testing and other forms of research to validate designs.
- Carry out web accessibility testing and audits.
- Carry out website audits and expert reviews.
- Communicate concepts and present clearly and persuasively to different audiences managing stakeholder expectations and priorities.
- Manage your own project priorities, deadlines and deliverables. Support the creative director to maintain an efficient design delivery process, through regular clear communication with development teams.
- Provide support to development teams throughout the build process to ensure designs are being correctly interpreted and implemented.
- Work with our content editors and account teams to ensure our business obligations are met whilst never compromising on the user experience.
- Maintain the Mixd brand and ensure our sales and marketing teams have the best promotional materials at their disposal.
- Participate in daily stand-ups
- Undertake stakeholder research to understand service and organisational needs.
- Plan and deliver workshops for both internal teams and stakeholders (i.e. stakeholder engagement sessions, internal briefings, design reviews and retrospectives).
- Plan and carry out user research (i.e. surveys, focus groups, card sorting, depth interviews).
- Information architecture creation and testing
- Plan and carry out usability and accessibility testing.
- Create user personas through user research and data analysis.
- Interpretation of user behavior data – knowledge of Google Analytics will be of benefit
- Build user journeys, prototypes and wireframes that communicate your ideas.
- Develop creative concepts.
- Write clear specifications and documentation (i.e user stories using Gherkin).
- Provide support when needed with content migrations.
- Deliver training (i.e. accessibility, usability and content strategy).
Due to UK government restrictions we are currently all working remotely. Once restrictions are lifted we plan to return to our studio in the centre of Leeds (right above Leeds station). However there is the option of remote working, or you can do a combination of both. There is an expectation that all employees gather as a group, monthly and in-person where possible.
You can expect all the usual agency benefits and perks but more importantly, you will be joining an enthusiastic and friendly team of creatives and developers, with a passion for excellence.
- Competitive salary £25,000-£36,000 per year, depending on experience.
- Employer-contributed pension.
- Flexible, family-friendly working hours.
- The option to work remotely.
- A friendly, creative studio environment right above Leeds station.
- 25 days annual leave + bank holidays *
- £1,000 training / conference budget each year.
- Coaching programme for professional and personal development.
- Employee bonus and referral scheme.
- Regular social events to bring the studio together.
- Annual ‘Mixd Adventure’ company retreat.
- Cycle-to-work scheme.
- Fitness activities allowance.
Additional holidays are awarded every year after you’ve completed 2 years of service.
How To Apply
Please send a short email to firstname.lastname@example.org, telling us why you’re right for this role and point to a CV and online portfolio of your work. The application deadline is June 4th 2021.
Note: We categorically won’t be working with recruitment agencies on this appointment. Please do not waste our time or yours!
We endeavour to get in touch with candidates within two weeks of you contacting us to let you know if we’d like to chat more. Our selection process typically begins with a casual video call prior to a more formal interview process, currently all conducted online. Our public sector work means that appointments will be made subject to a background check.
We are committed to promoting equal opportunities in employment. All job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.