Sarah Gibbons is a design leader and UX strategist and currently Senior Vice President at Nielsen Norman Group. Her research in design thinking, service design, and mapping frameworks sets the standard for designers worldwide. Sarah mentors and instructs global industry leaders on the practical implementation of her methodologies and collaborates with top startups and Fortune 500 companies, crafting and executing corporate strategy, innovation initiatives, and new product development through design. Thank you for everything you do for the community, dear Sarah!