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Posts Tagged ‘Communication’.

We are pleased to present below all posts tagged with ‘Communication’.

Getting The Most Out Of Your Web Conference Experience

To be a Web professional is to be a lifelong learner. The ever-changing landscape of our industry requires us to continually update and expand our knowledge so that our skills do not become outdated. One of the ways we can continue learning is by attending professional Web conferences. But with so many seemingly excellent events to choose from, how do you decide which is right for you?

Getting The Most Out Of Your Web Conference Experience

During the course of my career, I have had the good fortune to attend a number of conferences, workshops and professional events. I am often asked by Web professionals who are preparing to attend their first conference how they can select the right one for their needs.

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Business Content Editing Tips

The Web is awash in content. A recent Moz article reports that 92,000 new articles are posted online every day. Companies are spending billions on content marketing to enhance credibility, build brand awareness and, especially of late, improve SEO.

Editing Tips For Business Web Content

Google has always tried to reward great content with high rankings, but today, thanks to vast improvements in its algorithm, Google is better able to actually do it. Its content quality guidelines are perfectly aligned with what every writer and marketer should aspire to.

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Using Brainwriting For Rapid Idea Generation

When a group wants to generate ideas for a new product or to solve a problem, you will usually hear the clarion call, “Let’s brainstorm!” You assemble a group, spell out the basic ground rules for brainstorming (no criticism, wild ideas are welcome, focus on quantity, combine ideas to make better ideas) and then have people yell out ideas one at a time.

Using Brainwriting For Rapid Idea Generation

Brainstorming is often the method of choice for ideation, but it is fraught with problems that range from participants’ fear of evaluation to the serial nature of the process — only one idea at a time. Brainwriting is an easy alternative or a complement to face-to-face brainstorming, and it often yields more ideas in less time than traditional group brainstorming.

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10 Habits Of Successful New Web Professionals

Starting a position in an organization, especially if it is your first in the industry, can be as nerve-wracking as it is exciting. Practices that seem like common sense to those of us who have been in the Web industry for some time might not be as obvious to designers and developers without the benefit of our experience. [Links checked February/20/2017]

The Habits Of Successful New Web Professionals

Part of our responsibility as veterans in this industry is to mentor new team members and share with them the knowledge that we know they will need to succeed. I recently published an article here on Smashing Magazine titled “Lessons Learned in Leading New Web Professionals.” As a follow-up to that piece, this one looks at the other side of the team leader-new employee dynamic. We’ll cover the practices that I have found are consistently followed by employees who excel in their new role and grow in this industry.

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Lessons Learned From Leading New Web Professionals

Over the course of my career, I have had the opportunity to lead various Web design and development teams, including a number of professionals fresh out of school. Along the way, I’ve made my share of mistakes and learned some valuable lessons.

Lessons Learned From Leading New Web Professionals

Some new team members have jumped right in and begun contributing in a meaningful way almost immediately, and others have struggled to adjust to their new role because I failed as a leader and didn’t give them the tools they needed to succeed. One thing I’ve definitely learned is that the success of a new team member is determined not only by their own abilities and drive, but by the leadership on the team they are joining.

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Incorporating More Quiet Into The UX Design Process

Behind every successful design is a dynamic creative team, and it takes all kinds of personalities and skills to get the job done. However, the culture and expectations of a design agency are often largely centered on one outspoken, gregarious personality.

Incorporating More Quiet Into The UX Design Process

Things such as group brainstorming, on-the-fly presentations and open workspaces have become the norm in most design agencies. But the stereotypical extrovert is just one of the personalities that make up a successful team. A lot of people who excel at and are passionate about design — specifically UX design — are actually introverts.

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Mistakes I’ve Made (And Lessons Learned Along The Way)

We all make mistakes. Whether in our design and development work or just in life in general, we all do it. Thankfully, even the biggest mistakes carry valuable lessons.

As a contrast to the many Web design articles that focus on successes and what we can learn from those triumphs, this article looks to the other end of the spectrum to explore what failures teach us.

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The Art Of Storytelling Around An App

Every app tells a story. Apps like Pandora tell the story of music; apps like Tip N Split tell a story of a calculator; and apps like Temperature tell the story of weather. Then we have storybook apps like Alice for the iPad, which literally tell stories!

The Art Of Storytelling Around An App

The story of the cluttered app market is well known! Biz Report recently reported that the number of app downloads is estimated to reach 56 billion in 2013. And the San Francisco Chronicle has just reported that over 700,000 apps are for sale in the iTunes Store. Getting noticed is a major concern for app developers, and getting noticed sometimes requires not only a breakthrough app, but a compelling story.

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Finding Your Tone Of Voice

Tone of voice isn’t what we say but how we say it. It’s the language we use, the way we construct sentences, the sound of our words and the personality we communicate. It is to writing what logo, color and typeface are to branding. [Links checked March/06/2017]

Finding Your Tone Of Voice

When creating content for the Web, considering tone of voice is important. Your tone can help you stand out from competitors, communicate efficiently and effectively with your audience and share your personality.

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Keys To Better Communication With Clients

Poor communication is a surefire way to damage any project or relationship, but when I dug deeper into this particular case, I realized that lack of communication was not the issue; the company provided regular updates on projects and milestones and so on. Rather, it was the words they used when giving those updates and answering questions. The problem was that the provider spoke “Web speak” and nothing else. [Links checked March/06/2017]

Keys To Better Client Communication

This isn’t the first time I’ve heard this complaint from someone when discussing their Web team. While they appreciate the provider’s knowledge of the profession and industry, they bemoan the reality that they cannot translate that knowledge into language that someone who is not a fellow Web professional would understand. While the updates may be plentiful, the communication is still poor.

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Quick Course On Effective Website Copywriting

Many dismiss copywriting as something that ad agency people do. Truthfully, all of us need to pay close attention to copywriting if we want to achieve our business objectives. [Links checked February/11/2017]

Quick Course On Effective Website Copywriting

The goal of a "regular" text is to inform or entertain. The goal of Web copy (and ideally your website in general) is to get people to do something—to sign up, make a purchase, or something similar. Hiring a professional copywriter can be very expensive, which is one of the reasons why this is a valuable skill to have yourself.

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How To Deliver Exceptional Client Service

We often hear companies, including Web agencies, boast about how they provide exceptional client service. But how do they define exceptional? Consider this scenario. You are hired to design and develop a new website for a retail client. The client loves the design, and the pages you develop use the latest in HTML5, CSS3 and responsive design, resulting in a website that works wonderfully across browsers and devices.

How To Deliver Exceptional Client Service

The e-commerce features of the new website help the client significantly increase their online sales, and the entire project is delivered on time and on budget. Now, is this “exceptional” client service? I don’t think it is. When the client hired you, they expected that you would design and develop a great website. They also expected it would be done according to the timeline and budget set during the planning stages of the project. As successful as this project may have been for both you and the client, in the end, you did exactly what you were hired to do. You did your job.

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